91 reviews · Google
July–September: 1 complaint in 14 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 0 |
| August 2025 | 2 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 2 | 0 |
| November 2025 | 12 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 6 | 0 |
| April 2026 | 8 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 8 | 0 |
| August 2026 | 2 | 0 |
| September 2026 | 4 | 1 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 46. Too few public reviews to compare with the usual level. Reviews in the last three months: 14, at least 30 needed. Reviews in the year before: 46, at least 60 needed. Latest review: October 17.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 3 | 0 |
| August 2025 | 2 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 2 | 0 |
| November 2025 | 12 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 6 | 0 |
| April 2026 | 8 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 8 | 0 |
| August 2026 | 2 | 0 |
| September 2026 | 4 | 1 |
1.1%
1 of 91 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectMelody Budzina
October 17, 2026GoogleWhat a great shopping experience with Wahi Rugs! The owner is obviously very knowledgeable when it comes to rugs, as well as being able to read a customer’s needs! Huge inventory, excellent customer service, and quick delivery and installation. Every day I love my rugs more! I look forward to another shopping trip to Wahi soon!
Patti Graham
October 7, 2026GoogleWe are very pleased with Wahi Rugs. From the first time we called them they have always been very professional, prompt and courteous. They do a beautiful cleaning job and I highly recommend them and their services. Adi Wahi is a pleasure to work with.
The business replied on Google · October 8, 2026
lily reis
October 5, 2026GoogleAdi is great! He has beautiful rugs and great installations! Highly recommend
The business replied on Google · October 8, 2026
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 91 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
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