Tire House

4.5 of 5100 reviewsGoogle

4.5of 5

100 reviews · Google

Right now

July–September: 1 complaint in 1 public review.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	4	1
September 2025	2	0
October 2025	0	0
November 2025	3	0
December 2025	0	0
January 2026	1	0
February 2026	0	0
March 2026	0	0
April 2026	2	1
May 2026	3	0
June 2026	1	1
July 2026	0	0
August 2026	0	0
September 2026	1	1

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 3 of 19. Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 19, at least 60 needed. Latest review: October 3.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	4	1
September 2025	2	0
October 2025	0	0
November 2025	3	0
December 2025	0	0
January 2026	1	0
February 2026	0	0
March 2026	0	0
April 2026	2	1
May 2026	3	0
June 2026	1	1
July 2026	0	0
August 2026	0	0
September 2026	1	1

usual level · 12 mo.now

Issue Rate

19.0%

19 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

4low

1★

15low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Dave

October 3, 2026Google

1/5

This place is a joke. Went there for a state inspection because the shop was empty and the two mechanics came up to me and told me to come back in 1 hour because they were on their lunch break. One of them started rocking the car and looked at me and said it would not have passed state inspection anyways because the shocks are not good. I looked at them and laughed and left went to another shop were the car passed juat fine. I was annoyed and disappointed because I'm sure they were doing this to other people, I just hope they are not scamming their customers.

Brett Polston

September 22, 2026Google

1/5

5.00 to put air in tire! Really!

Lani Corral

June 2, 2026Google

1/5

Been here a few times Normally it was really good and I trusted them I got all my brakes and rotors redone. Then my brakes failed and I lost my car. After an inspection from a different company I was given rusted and unsafe materials.

Vida Almeida

May 21, 2026Google

5/5

Love it!!! Quick and amazing service. Thank you very much.

Joshua Black

May 8, 2026Google

5/5

I came in for an emergency flat tire. I am not from the area and unfortunately was unable to leave the vehicle to get the tire next day. Christian and JR understood the situation and went above and beyond to make sure I was ok. They did all this knowing I was not going to be purchasing or paying for anything. This is true customer service, and I would highly recommend this place to anyone in the area. I would give 10 stars if possible.

Alex Rowe

May 7, 2026Google

5/5

Reliable and will go out of their way to help!

See all 100 reviews