VA
Victor Anderson
October 17, 2026Google5/5
No written review
The business replied on Google · October 17, 2026
T
4.6of 5
100 reviews · Google
Right now
July–September: 8 complaints in 52 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 3 | 0 |
| June 2026 | 10 | 5 |
| July 2026 | 6 | 4 |
| August 2026 | 6 | 0 |
| September 2026 | 40 | 4 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 5 of 13. Too few public reviews to compare with the usual level. Reviews in the year before: 13, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed. Latest review: October 17.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 3 | 0 |
| June 2026 | 10 | 5 |
| July 2026 | 6 | 4 |
| August 2026 | 6 | 0 |
| September 2026 | 40 | 4 |
usual level · 12 mo.now
Issue Rate
14.0%
14 of 100 reviews are 1–2★ · lower is better
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5★
77
4★
4
3★
5
2★
3low
1★
11low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectLatest reviews
SC
Sara Cross
October 16, 2026Google5/5
No written review
The business replied on Google · October 17, 2026
NP
Natalie Phillis
October 16, 2026Google5/5
The Cleaners did a great job. I love coming home to a clean house. They even do extra little things and I appreciate the extra touches like the decorations of the towels. I’m really glad I found this company. They do a great job.
The business replied on Google · October 17, 2026
Common problems in Home Services — and The Perfect Clean’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Reviews on platforms
- Google4.6100 reviews1–2★: 14
Reliability
AverageShare of 1–2★ reviews over all time. Lower is better.
The Perfect Clean
14.0%
of 100 reviews
Home Services
4.1%
All businesses on Tailwind
7.9%
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
More companies in Home Services
CleanWhale Polska
Verified volumeHome Services · Warszawa
Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
Issue Rate16.9%980 of 5,813 reviews
Rating4.3
Google, Trustpilot
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
Open page
A
Action Carpet Cleaning
Home Services · Augusta
Issue Rate0.0%0 of 100 reviews
Rating5.0
Google
Open page
A
Adams Complete Cleaning & Restoration
Home Services · Warren
Issue Rate14.0%14 of 100 reviews
Rating4.5
Google
Open page
A
Affinity Cleans
Home Services · Reno
Issue Rate1.0%1 of 100 reviews
Rating5.0
Google
Open page
A
All American Cleaning & Restoration Inc.
Home Services · Clarksville
Issue Rate1.0%1 of 100 reviews
Rating4.9
Google
Open page
B
Big Red Carpet Cleaning
Home Services · Santa Clarita
Issue Rate0.0%0 of 100 reviews
Rating4.9
Google
Open page
B
Bowden's Carpet Cleaning
Home Services · Tallahassee
Issue Rate16.0%16 of 100 reviews
Rating4.4
Google
Open page
C
Canyon Cleaning Solutions
Home Services · Phoenix
Issue Rate1.0%1 of 100 reviews
Rating5.0
Google
Open page
Subscribe to our newsletter
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?
Available online
English (United States)