S

Auto

Superior Auto Works

4.6 of 565 reviewsGoogle
superiorautoworks.net

Right now

July–September: 0 complaints in 2 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202510
August 202520
September 202500
October 202500
November 202530
December 202510
January 202600
February 202600
March 202600
April 202600
May 202600
June 202600
July 202610
August 202600
September 202610

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 7. Too few public reviews to compare with the usual level. Reviews in the last three months: 2, at least 30 needed. Reviews in the year before: 7, at least 60 needed. Months with reviews in the year before: 4, at least 6 needed. Latest review: September 8.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

7.7%

5 of 65 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
57
4★
1
3★
2
2★
1low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

MH

Myles Hobbs

September 8, 2026Google
5/5

I had this shop do a PPI inspection on a car in Indiana, I am currently in Texas so it was definitely necessary. Bob & his team were really thorough and broke down their inspection just so I could understand. They were extremely flexible and helpful. Would definitely recommend!

CE

Chandler Ellis

July 14, 2026Google
5/5

No written review

DD

Dakota Duvall

December 12, 2025Google
5/5

Absolutely professional and efficient work, its hard to find a place that know how to work on alfa romeos and they took really good care of mine. Everyone is super friendly and very knowledgeable. I would recommend this shop over any other place for how helpful and on time they can be.

See all 65 reviews

Common problems in Auto — and Superior Auto Works’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.665 reviews1–2★: 5

Reliability

Average

Share of 1–2★ reviews over all time. Lower is better.

Superior Auto Works
7.7%

of 65 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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