STG Auto Group of Chandler

4.4 of 5100 reviewsGoogle

4.4of 5

100 reviews · Google

Right now

No public reviews in July–September.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	0	0
August 2026	0	0
September 2026	0	0

A complaint is a 1–2★ review. There are no public reviews from the year before (July 2025 – June 2026). Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 0, at least 60 needed. Months with reviews in the year before: 0, at least 6 needed. Latest review: October 18.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	0	0
August 2026	0	0
September 2026	0	0

usual level · 12 mo.now

Issue Rate

13.0%

13 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

13low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Latest reviews

Only complaints See all 100 reviews

Rosario Lira

October 18, 2026Google

5/5

Exelent service Hector did an Exelent job

The business replied on Google · October 18, 2026

Christina Schwalbe

October 18, 2026Google

5/5

I had such a great experience working with Robby! He was professional, knowledgeable, patient, and genuinely cared about making sure I had a great experience. He made the entire process smooth and stress-free, which makes such a difference when buying a vehicle. It’s refreshing to work with someone who takes the time to answer questions, communicate clearly, and make you feel valued as a customer rather than just another sale. Robby went above and beyond, and I would absolutely recommend asking for him if you’re visiting the dealership. He’s a true asset to the team, and I would gladly work with him again!

The business replied on Google · October 18, 2026

Brandon Virgen

October 18, 2026Google

5/5

Really good service took a while but left with the car and price I wanted👌🏽

The business replied on Google · October 18, 2026

David Arias

October 18, 2026Google

5/5

Awesome experience! Fast and convenient. Sevice was top notch!!

The business replied on Google · October 18, 2026

Kristina

October 17, 2026Google

5/5

Great service, worked with us to get a good deal 😊

The business replied on Google · October 18, 2026

Amey Jadhav

October 17, 2026Google

5/5

Luke is the Best guy to get great deals in STG Auto Group of Chandler

The business replied on Google · October 17, 2026

See all 100 reviews