100 reviews · Google
July–September: 4 complaints in 5 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 2 | 0 |
| August 2025 | 3 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 3 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 4 | 4 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 16. Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 16, at least 60 needed. Latest review: September 21.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 2 | 0 |
| August 2025 | 3 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 4 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 3 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 4 | 4 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
11.0%
11 of 100 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectBernadette Baun
September 21, 2026GoogleWe just used Ryan at Simply Clean Organic to clean the carpets and tile floor in our home. Ryan was extremely prompt in coming to look at the job and we were scheduled shortly thereafter. They did a great job and everything looks clean and new! I highly recommend Simply Clean Organic for your carpet and tile cleaning needs!
Cora Kent
July 14, 2026GoogleAvoid this company at all costs. I received an unkind text saying my appointment was canceled 8 minutes before they were supposed to show up because I didn’t confirm the appointment on time. I booked a week in advance and they said they’d arrive between 10-10:30am, then let me know only a few minutes before that they were no longer showing up, even though I texted them confirming the appointment 25 minutes after they left me a voicemail. The manner in which they conduct business and respond to inquiries is not professional at all.
Bhakti Studio Sounds
July 14, 2026GoogleNo written review
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 100 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Home Services · Warszawa
Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
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