Markus Rogne
October 11, 2026GoogleGreat customer service! The owner was very fair and honest with the state of my car and did not charge for some work he did on the vehicle. Great place!
100 reviews · Google
No public reviews in July–September.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 2 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 3 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 1 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 13. Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 13, at least 60 needed. Latest review: October 11.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 2 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 3 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 1 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
9.0%
9 of 100 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectMarkus Rogne
October 11, 2026GoogleGreat customer service! The owner was very fair and honest with the state of my car and did not charge for some work he did on the vehicle. Great place!
sam smith
October 6, 2026GoogleI can’t say enough good things about MID Auto and the owner, Zoran. I’ve been taking my vehicles to Zoran for years, ever since he worked on my Sprinter van, and he has always been honest, knowledgeable, and fair with his estimates. Most recently, I brought him my Porsche diesel, which was having a major fuel system issue. I had no idea what was wrong, so I simply left it in Zoran’s capable hands. He quickly diagnosed the problem, fixed it, and had the vehicle back to me within a few days. I was genuinely surprised by how reasonable the final cost was. Zoran and his team have also done bodywork and painted an old Land Cruiser for me, and the results were amazing. They take pride in their work and consistently deliver excellent results. If you’re looking for an honest, capable, and trustworthy auto shop, MID Auto and Zoran should absolutely be your go-to. I highly recommend them!
Catherine Hu
May 12, 2026GoogleVery reasonable price to replace battery. Fast service as well.
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 100 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
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