JA
Jo Ann Chaffman
September 1, 2026Google5/5
When my mechanic retired I was hearing a lot of good suggestions for Ridgley Auto Care & I have definitely choose that right place my car.
Right now
July–September: 0 complaints in 3 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 2 | 1 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 5. Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 5, at least 60 needed. Months with reviews in the year before: 4, at least 6 needed. Latest review: September 1.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 1 | 0 |
| August 2025 | 2 | 1 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
usual level · 12 mo.now
Issue Rate
9.7%
9 of 93 reviews are 1–2★ · lower is better
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5★
79
4★
2
3★
3
2★
1low
1★
8low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectLatest reviews
PC
Paul Cora
July 22, 2026Google3/5
Make sure you get them to communicate BEFORE authorizing repairs. I took a 2022 Toyota Camry to Ridgely for an AC refrigerant leak. They needed to replace a leaking aluminum tube and recharge the refrigerant - quoted $700 which was STEEP but OK. When they called me to advise that the work was DONE and the vehicle was ready, they THEN let me know that they had made a mistake on the cost of the refrigerant and that the total would actually be $925! And so they did the work and raised their price by more than 25% WITHOUT COMMUNICATING with me first. This was their mistake - they need to be sure what materials are required before doing the work. Based on other reviews, I really was expecting better service from this independent garage.
AS
Ani Saraswathula
July 1, 2026Google5/5
Joe is an honest man. He’ll tell you what you need and has never tried to oversell me. His team does a good job. That’s what keeps me coming back here.
Common problems in Auto — and Ridgley Auto Care Center’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
Mentioned in this business’s reviews
Reviews on platforms
- Google4.593 reviews1–2★: 9
Reliability
AverageShare of 1–2★ reviews over all time. Lower is better.
Ridgley Auto Care Center
9.7%
of 93 reviews
Auto
7.6%
All businesses on Tailwind
7.9%
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
More companies in Auto
A
AutoZone Auto Parts
Auto
Issue Rate15.6%78 of 500 reviews
Rating4.1
Google
Open page
K
Kendall Toyota of Bend
Auto · Bend
Issue Rate2.2%11 of 500 reviews
Rating4.7
Google
Open page
E
E & J Automotive Diagnostics and Repair
Auto
Issue Rate3.0%12 of 401 reviews
Rating4.8
Google
Open page
L
Lee Delauter & Sons Inc
Auto · Middletown
Issue Rate8.4%19 of 225 reviews
Rating4.4
Google
Open page
E
Express Tires
Auto · Cartersville
Issue Rate11.7%21 of 179 reviews
Rating4.4
Google
Open page
M
Marty's Auto Repair & Towing
Auto
Issue Rate4.8%8 of 168 reviews
Rating4.8
Google
Open page
-
- GAP Auto repair
Auto · Surrey
Issue Rate4.0%4 of 100 reviews
Rating4.5
Google
Open page
3
3400 Auto Sales & Auto Repair Service
Auto · Plano
Issue Rate9.0%9 of 100 reviews
Rating4.2
Google
Open page
Subscribe to our newsletter
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?
Available online
English (United States)