Purmotive

4.7 of 5100 reviewsGoogle

4.7of 5

100 reviews · Google

Right now

July–September: 0 complaints in 17 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	1
August 2025	4	0
September 2025	2	0
October 2025	5	2
November 2025	4	0
December 2025	4	0
January 2026	2	0
February 2026	4	1
March 2026	7	1
April 2026	4	0
May 2026	2	0
June 2026	8	2
July 2026	1	0
August 2026	8	0
September 2026	8	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 7 of 49. Too few public reviews to compare with the usual level. Reviews in the last three months: 17, at least 30 needed. Reviews in the year before: 49, at least 60 needed. Latest review: October 15.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	1
August 2025	4	0
September 2025	2	0
October 2025	5	2
November 2025	4	0
December 2025	4	0
January 2026	2	0
February 2026	4	1
March 2026	7	1
April 2026	4	0
May 2026	2	0
June 2026	8	2
July 2026	1	0
August 2026	8	0
September 2026	8	0

usual level · 12 mo.now

Issue Rate

8.0%

8 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

7low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Raza Malik

October 15, 2026Google

5/5

Had a solid experience with Ryan from their sales team. Great communication and you can tell he's passionate about their inventory.

Artem Zavhorodniy

October 12, 2026Google

5/5

I just bought my dream car from this dealership, and I couldn’t be happier! The team is incredibly professional, welcoming, and clearly passionate about what they do. A special thanks to Ryan for making the entire buying process smooth and enjoyable.

The business replied on Google · October 15, 2026

Philip Conde

October 10, 2026Google

5/5

Exceptional service, felt welcomed & was well taken care of by all members of the staff. My salesman Ryan Long was great, super transparent, made everything seamless, and straight forward. Would be happy to do business again in the future.

The business replied on Google · October 15, 2026

Dan Hobbs

October 6, 2026Google

5/5

Worked with Ryan on a purchase. He spent a good amount of time with me answering many questions, going over the car in great detail, test drive etc. Beautiful cars in the MD location, good vibe among the team on site. Just nice place to do business.

The business replied on Google · October 15, 2026

Carleigh DeFrance

October 2, 2026Google

5/5

Ryan was awesome to work with! He made buying my GR86 such an easy and smooth process. He was always quick to respond, answered all of my questions, and was genuinely helpful throughout the whole process. I really appreciate everything he did to make the deal work and couldn’t be happier with the car. Definitely recommend working with Ryan!

The business replied on Google · October 5, 2026

Patrick Morris

September 21, 2026Google

5/5

Can't recommend Purmotive enough. The best experience Ive had at any dealership. My salesperson, Ryan made the whole process easy and smooth.

The business replied on Google · October 5, 2026

See all 100 reviews