55 reviews · Google
No public reviews in July–September.
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 5 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 11. Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 11, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: June 24.
Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 2 | 0 |
| March 2026 | 5 | 0 |
| April 2026 | 2 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
3.6%
2 of 55 reviews are 1–2★ · lower is better
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectBO DUKE
June 24, 2026GoogleI called them at 7:10 in the morning, by 8:30 I had three ladies here who in two hours made my place spotless. My property management company left my place a mess and these ladies came to my rescue and I can't be more grateful that they were here for me within an hour of my phone call. A+++++++
The business replied on Google · August 25, 2026
Carol Taylor
May 23, 2026GoogleI have been extremely happy with Private Home Cleaning! The girls are so efficient and polite. Their service is very good and they thoroughly clean my house! I am always very pleased!
The business replied on Google · August 25, 2026
Desiree Kramedas
April 28, 2026GoogleWonderful employees , trustworthy , they go above and beyond to make sure your home looks great. Weekly and biweekly cleanings Great experience.
The business replied on Google · August 25, 2026
Fixed problem taxonomy across collected reviews, always with denominators.
Missed spots or cleaning quality
Mentioned in this business’s reviews
Share of 1–2★ reviews over all time. Lower is better.
of 55 reviews
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Home Services · Warszawa
Disclosure: tailwind.reviews and CleanWhale Polska have the same owner.
49,669 orders/yr — reported by business system
Complaints: 0% resolved per customer (0 of 12)
Home Services · Augusta
Home Services · Warren
Home Services · Reno
Home Services · Clarksville
Home Services · Santa Clarita
Home Services · Tallahassee
Home Services · Phoenix
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?