Pembroke Pines Clean

4.9 of 5100 reviewsGoogle

4.9of 5

100 reviews · Google

Right now

July–September: 2 complaints in 25 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	1	0
November 2025	6	0
December 2025	2	0
January 2026	5	0
February 2026	15	0
March 2026	13	0
April 2026	9	0
May 2026	10	0
June 2026	13	0
July 2026	9	0
August 2026	7	1
September 2026	9	1

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 74. Too few public reviews to compare with the usual level. Reviews in the last three months: 25, at least 30 needed. Latest review: October 6.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	1	0
November 2025	6	0
December 2025	2	0
January 2026	5	0
February 2026	15	0
March 2026	13	0
April 2026	9	0
May 2026	10	0
June 2026	13	0
July 2026	9	0
August 2026	7	1
September 2026	9	1

usual level · 12 mo.now

Issue Rate

2.0%

2 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

2low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

J Alejandro

October 6, 2026Google

5/5

Marina did a fantastic job! She was professional, thorough, and paid attention to the little details that really make a difference. The house looked and felt noticeably cleaner when she was finished. If you’re looking for a reliable cleaning service in Pembroke Pines, I definitely recommend booking with them and asking for Marina. Great experience from start to finish, and I’ll absolutely be using them again!

The business replied on Google · October 7, 2026

Aleksandar Jovicic

September 23, 2026Google

5/5

Let me tell you, this is, by far the best home cleaning service in Miramar I’ve ever tried (and I’ve tried many). Letty was impeccable and the entire house is literally spotless. I’d give ten stars if I could.

The business replied on Google · September 23, 2026

Alex Nagy

September 22, 2026Google

5/5

did a great job in my house, trust worthy and hard working ! also reasonable pricing!

The business replied on Google · September 25, 2026

Rachel Smith

September 22, 2026Google

1/5

This was the worst cleaning service I’ve ever received. The entire experience was extremely unprofessional, including the cleaner leaving my door open after she left. When I contacted the cleaning company about my concerns, I was told that the best they could offer was a $25 deduction. Given the quality of the service and the lack of a meaningful response to my concerns, I will never use this company again. I would strongly encourage my neighbors and friends to look elsewhere for a cleaning service.

The business replied on Google · September 29, 2026

Chupchick

September 21, 2026Google

5/5

Good service, highly recommended!! Very professional

The business replied on Google · September 23, 2026

santiago Herrera

September 17, 2026Google

5/5

No written review

The business replied on Google · September 23, 2026

See all 100 reviews