Nice & Easy Collision Center

4.6 of 5100 reviewsGoogle

4.6of 5

100 reviews · Google

Right now

July–September: 0 complaints in 5 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	1	0
January 2026	0	0
February 2026	2	0
March 2026	0	0
April 2026	1	0
May 2026	1	0
June 2026	1	0
July 2026	0	0
August 2026	2	0
September 2026	3	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 6. Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 6, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: September 25.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	1	0
January 2026	0	0
February 2026	2	0
March 2026	0	0
April 2026	1	0
May 2026	1	0
June 2026	1	0
July 2026	0	0
August 2026	2	0
September 2026	3	0

usual level · 12 mo.now

Issue Rate

9.0%

9 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

9low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Jose Angulo

September 25, 2026Google

5/5

No written review

A D

September 19, 2026Google

5/5

No written review

Janell Jae

September 11, 2026Google

5/5

I highly recommend this place! After doing some research on the best place to have the body repairs done on my vehicle, I found Nice & Easy. I loved the name and was impressed by the great reviews, so I decided to give them a try. I had a very pleasant experience. The staff was helpful and truly made the entire process nice and easy! This was my first car accident, so I really appreciated how they took care of everything, including coordinating with the insurance company and keeping the process stress-free. Great service and a great experience overall. Five stars!

Julio

August 17, 2026Google

5/5

Got some work done, ran into a issue afterward, but I went back and they honored their warranty without any hassle. The staff were cool about it, very helpful, and took care of the problem. I really appreciate their customer service and standing behind their work.

lisa feldman

August 11, 2026Google

5/5

I asked my service guy at the VW dealership for a body repair recommendation & he referred me to Nice & Easy. I also liked that the shop already had an established relationship with my insurance co. (Geico). Armando Jr. aka Jr. was my point of contact and I felt that my car was in good hands. What really stuck out is that I did not have to call & chase down info about how the work was going. Jr. would call me first! I just feel grateful that I opted for a local business and not a huge conglomerate. My car came back looking like new and I felt I received good customer service. I highly recommend.

Ramiro Perez

June 21, 2026Google

5/5

No written review

See all 100 reviews