M

Auto

Millen Autobody

4.7 of 5100 reviewsGoogle
millenautobody.com

Right now

July–September: 1 complaint in 4 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202510
September 202510
October 202500
November 202520
December 202510
January 202600
February 202600
March 202600
April 202630
May 202600
June 202620
July 202620
August 202621
September 202600

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 0 of 10. Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 10, at least 60 needed. Latest review: October 12.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

5.0%

5 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
91
4★
3
3★
1
2★
1low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

RS

Rajveer Singh

October 12, 2026Google
5/5

No written review

The business replied on Google · October 13, 2026

HD

Hanika Damodharan

October 6, 2026Google
5/5

I recently had to get my side mirror fixed, Greg did an exceptional job in finding one and keeping in mind the lowest prices I could have got. The part got delayed but Greg followed up and made sure it got fixed. Thanks a lot Greg!!!!!

The business replied on Google · October 6, 2026

MB

Mya Biemeck

August 24, 2026Google
5/5

I recently had my 325i repaired at Millen autobody, I will now be a lifelong customer. As a woman I normally feel disrespected and undermined when needing car repairs but that was not the case here. I felt respected and heard and everyone was very communicative, accommodating, and broke things down that I didn’t understand and explained them to me down to the last detail. Greg and Scott in the office were amazing and kept their word, keeping me updated every step along the way. My car looks better than it did before I brought it to them and I can’t imagine ever taking my car to another shop. 10/10 experience and I highly recommend them to anyone needing repairs!

The business replied on Google · August 24, 2026

See all 100 reviews

Common problems in Auto — and Millen Autobody’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.7100 reviews1–2★: 5

Reliability

B+

Share of 1–2★ reviews over all time. Lower is better.

Millen Autobody
5.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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