Master Lube

4.7 of 5100 reviewsGoogle

4.7of 5

100 reviews · Google

Right now

July–September: 0 complaints in 3 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	2	0
August 2025	0	0
September 2025	0	0
October 2025	1	0
November 2025	1	0
December 2025	1	0
January 2026	0	0
February 2026	0	0
March 2026	2	1
April 2026	3	1
May 2026	0	0
June 2026	0	0
July 2026	2	0
August 2026	0	0
September 2026	1	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 2 of 10. Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 10, at least 60 needed. Latest review: September 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	2	0
August 2025	0	0
September 2025	0	0
October 2025	1	0
November 2025	1	0
December 2025	1	0
January 2026	0	0
February 2026	0	0
March 2026	2	1
April 2026	3	1
May 2026	0	0
June 2026	0	0
July 2026	2	0
August 2026	0	0
September 2026	1	0

usual level · 12 mo.now

Issue Rate

6.0%

6 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Latest reviews

Only complaints See all 100 reviews

Jamie Guzzardo

September 17, 2026Google

5/5

Always fast, friendly service.

Terrence Orgeron

July 24, 2026Google

5/5

Efficient, good pricing, great communication, and friendly staff. From mounting aftermarket wheels/tires to quality oil changes, these guys will get you right. Thank you!

Lexthomresearch Development

July 6, 2026Google

4/5

No written review

Montana Howell

April 22, 2026Google

5/5

Excellent service, very fast and efficient

Laila Darnell

April 21, 2026Google

5/5

From start to finish, Masterlube always gets the job done! Family owned and operated. 10/10 would recommend to anyone in the area.

jonathan crochet

April 9, 2026Google

1/5

Went for an inspection sticker. The tech servicing me asked if I would like a small crack in my windshield polished while i waited for my inspection sticker. I said sure, not sure what polishing a crack would do? He proceeded to dremel two holes on the crack and then polish some chemical into it. He did this for a few minutes and then tells me it didn't work for some reason. The next day where he dremeled the holes, the cracked expanded through my view and now I need to replace the windshield. I called Mastelube and they said he just started there and to call him. He is not answering and his mailbox is full. Someone needs to call me and see about replacing my windshield. Not sure what calling him will do, I went to Masterlube. One of Masterlubes employes dremeled my windshield. Someone needs to call me.

The business replied on Google · April 10, 2026

See all 100 reviews