Main Cleaning Solutions

5.0 of 5100 reviewsGoogle

5.0of 5

100 reviews · Google

Right now

July–September: 0 complaints in 10 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	16	1
September 2025	4	0
October 2025	3	0
November 2025	4	0
December 2025	2	0
January 2026	9	0
February 2026	4	0
March 2026	3	0
April 2026	2	0
May 2026	1	0
June 2026	6	0
July 2026	6	0
August 2026	3	0
September 2026	1	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 57. Too few public reviews to compare with the usual level. Reviews in the last three months: 10, at least 30 needed. Reviews in the year before: 57, at least 60 needed. Latest review: October 4.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	16	1
September 2025	4	0
October 2025	3	0
November 2025	4	0
December 2025	2	0
January 2026	9	0
February 2026	4	0
March 2026	3	0
April 2026	2	0
May 2026	1	0
June 2026	6	0
July 2026	6	0
August 2026	3	0
September 2026	1	0

usual level · 12 mo.now

Issue Rate

1.0%

1 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

0low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Whitney D

October 4, 2026Google

5/5

No written review

The business replied on Google · October 4, 2026

Connor Tabb

September 30, 2026Google

5/5

Jay at Main Cleaning was great to work with. He showed up on time to pickup and deliver a rug I had cleaned. They even helped moving it into the house. I will definitely be working with them in the future. I appreciate working with a trusted local company that has such a variety of services.

The business replied on Google · September 30, 2026

August 26, 2026Google

5/5

“Best carpet cleaning in town — I’ve never seen it look this good” I had a lot of questions before booking — our carpet hadn’t been cleaned in nine years and the walkways were black and matted. Jay, the man in charge, assured me they’d do the best job in town, and he was right. The technician, George, was unbelievable. He pre-treated the heavily soiled areas, took his time, and did extra passes so the carpet wasn’t left soaked. The traffic lanes that were black and matted now look 1000% better. No smell, no dampness, no shortcuts. What really sealed it: when I tried to tip George, he’d already written the ticket and could’ve easily added it on, but he just said, “Mr. Bell, it was my pleasure. Don’t worry about it at all.” That kind of honesty is rare. And Jay even texted me a couple hours after the job just to check in. You just don’t see that kind of care anymore. Our carpet is old and needs replacing eventually, but this is the best it’s looked in years. Main Cleaning Solutions delivers. Highly recommend!

The business replied on Google · August 26, 2026

Vincent Dimenna

August 8, 2026Google

5/5

Jay’s Main Cleaning Solutions Company is hands-down the best cleaning service company in Tallahassee and North Florida Region. I will not use anyone else due to his great customer service and exceptional cleaning abilities. On August 8, 2026 he cleaned my carpet that was in awful condition and had countless pet stains. God bless you, brother! ⭐️ ⭐️⭐️⭐️⭐️ SHOUTOUT to Brandon for cleaning most of all the white ceiling paint spilled on my girlfriend’s new Tucson. It’s a blessing that he came out so quickly to help me in a time of crisis. Thank you Brandon!!

The business replied on Google · March 14, 2023

Joyce Skubic

August 8, 2026Google

5/5

Outstanding customer service!! I needed my sofa and carpet cleaned because a pet had passed away and urinated on them. I called at the busiest time of the year for them and they found time the very next day to clean the carpet and sofa. There was absolutely no urine odor left and the sofa looks like new. Brandon, the service man, was professional, yet very kind and understanding of my grief. I would highly recommend Main Cleaning Solutions without hesitation.

The business replied on Google · August 8, 2026

rebecca t

July 25, 2026Google

5/5

Daniel was prompt, polite, and professional, and he easily worked around our busy household. He went above and beyond to clean our furniture — especially taking extra time to remove embedded dog hair and sharing helpful tips for keeping our furniture clean in the future. We appreciated his quality of work and attention to detail, and would definitely recommend his services!

The business replied on Google · July 25, 2026

See all 100 reviews