Lex Express Detailing

4.9 of 5100 reviewsGoogle

4.9of 5

100 reviews · Google

Right now

July–September: 0 complaints in 21 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	8	0
September 2025	8	0
October 2025	6	0
November 2025	6	0
December 2025	3	0
January 2026	8	0
February 2026	2	0
March 2026	6	1
April 2026	11	0
May 2026	7	0
June 2026	7	0
July 2026	7	0
August 2026	8	0
September 2026	6	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 72. Too few public reviews to compare with the usual level. Reviews in the last three months: 21, at least 30 needed. Latest review: October 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	8	0
September 2025	8	0
October 2025	6	0
November 2025	6	0
December 2025	3	0
January 2026	8	0
February 2026	2	0
March 2026	6	1
April 2026	11	0
May 2026	7	0
June 2026	7	0
July 2026	7	0
August 2026	8	0
September 2026	6	0

usual level · 12 mo.now

Issue Rate

1.0%

1 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

1low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

james f

October 17, 2026Google

5/5

Had wifes suv detailed -great job and highly recommend.

Darryl Clark

October 16, 2026Google

5/5

No written review

Sarah Haas

October 16, 2026Google

5/5

Michael and the team are absolutely the best! He always goes above and beyond to take care of our Vehicles. He has taken care of us including tinting, cleaning, and even a deep clean on my husbands car. There is always clear communication regarding the service cost and expectations and it is very affordable for the quality of work you receive. The mobile cleaning option is also life changing for busy schedules. I can not recommend enough!

Steve Snyder

October 14, 2026Google

5/5

I called LED to detail my truck. I'm a carpenter and it is a work truck that I use. It hadn't been cleaned in quite some time. It was really dirty, dusty, and stained. When LED was finished, it looked brand new! They even got the food and coffee stains out of the upholstery on the driver's side!! And they did it in my driveway while I did other work around the house. There was no sitting around waiting and wasting time!! I would highly recommend LED. And the price was reasonable as well! Steve S.

Jennifer Thomas

October 8, 2026Google

5/5

These peeps are Ah-MAZING!!!! Every little nook and cranny! Their attention to detail is off the chart! Worth every penny and more! And their pricing was better than anyone else! Win and even BIGGER WIN!!!

The business replied on Google · October 9, 2026

Cielo Giraldo

October 4, 2026Google

5/5

No written review

The business replied on Google · October 9, 2026

See all 100 reviews