KC Brake and Auto Service

4.9 of 5100 reviewsGoogle

4.9of 5

100 reviews · Google

Right now

July–September: 5 complaints in 39 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	3	0
February 2026	13	1
March 2026	9	0
April 2026	15	0
May 2026	5	0
June 2026	10	1
July 2026	14	1
August 2026	12	1
September 2026	13	3

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 2 of 55. Too few public reviews to compare with the usual level. Reviews in the year before: 55, at least 60 needed. Latest review: October 20.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	3	0
February 2026	13	1
March 2026	9	0
April 2026	15	0
May 2026	5	0
June 2026	10	1
July 2026	14	1
August 2026	12	1
September 2026	13	3

usual level · 12 mo.now

Issue Rate

7.0%

7 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

1low

1★

6low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

ANTONIO DUNN

October 20, 2026Google

5/5

Fast and quick inspection

Michael Brown

October 17, 2026Google

5/5

No written review

Darryl Franke

October 14, 2026Google

5/5

We have our fleet of service trucks maintained at Kevin’s. Always a great experience, fixed right the first time and the guys are friendly and helpful, highly recommended.

The business replied on Google · October 16, 2026

bkendra 1026

October 8, 2026Google

5/5

No written review

The business replied on Google · October 9, 2026

Adam Shapiro

October 6, 2026Google

5/5

My alignment for a Corvette got knocked out in the middle of a road trip. They got me in quickly, did the work right, and the price was very reasonable.

The business replied on Google · October 7, 2026

Stephanie Nicole Green

October 1, 2026Google

5/5

I needed my door handle replaced, they were very nice followed up with me to let me know when part will come in. I brought car in and it was done before noon same day. It looks like a brand new door. I will definitely be going back for future services.

The business replied on Google · October 2, 2026

See all 100 reviews