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Home Services

Johnny On The Spot Carpet & Upholstery Cleaning

4.0 of 54 reviewsGoogle
atlantacarpetcleaningexpert.net

Right now

No public reviews in July–September.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202500
August 202500
September 202500
October 202500
November 202500
December 202500
January 202600
February 202600
March 202600
April 202600
May 202600
June 202600
July 202600
August 202600
September 202600

A complaint is a 1–2★ review. There are no public reviews from the year before (July 2025 – June 2026). Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 0, at least 60 needed. Months with reviews in the year before: 0, at least 6 needed. Latest review: October 17, 2019.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

25.0%

1 of 4 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
3
4★
0
3★
0
2★
0low
1★
1low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

SB

Stephanie Buckley

October 17, 2019Google
1/5

I just called to see about this company helping to clean the upholstery on our outdoor cushions. they answered "Hello." I asked if this number was Atlanta Carpet Cleaning? and he said "Please take this number off of your lists." and hung-up. I double checked that I called the correct number on my phone, so wasn't my fault. Maybe the number listed isn't their number? Or maybe they hate business. Not sure the reason, but I guess I will find a different company to give my money to!

The business replied on Google · October 17, 2019

RR

ricky roomens

November 18, 2017Google
5/5

My Partner and I have actually been using Johnny on the Spot for 2 years. They do an awesome job each time. We suggest them to everybody. They didn't attempt to sell us services we didn't require. I eagerly anticipate the friendly and expert service.

The business replied on Google · November 19, 2017

AP

Andre Pollard

July 22, 2016Google
5/5

Have a 4 year old and now a 11 month old. Wanted to buy a new carpet about two years now and been able to hold off by calling Johnny on the Spot about twice a year. Don't plan now on changing carpet now until another 2 years ago because no matter what my kids do, John always seems to get it looking presentable again. His prices are the most competitive around, don't think you will find a better deal.

The business replied on Google · October 17, 2019

See all 4 reviews

Common problems in Home Services — and Johnny On The Spot Carpet & Upholstery Cleaning’s numbers

Missed spots or cleaning quality

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.04 reviews1–2★: 1

Reliability

Share of 1–2★ reviews over all time. Lower is better.

A grade needs at least 20 reviews.

Johnny On The Spot Carpet & Upholstery Cleaning
25.0%

of 4 reviews

Home Services
4.1%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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