Import Automotive Repair

4.7 of 594 reviewsGoogle

4.7of 5

94 reviews · Google

Right now

July–September: 0 complaints in 26 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	1	0
February 2026	1	0
March 2026	2	1
April 2026	2	0
May 2026	1	0
June 2026	0	0
July 2026	26	0
August 2026	0	0
September 2026	0	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 7. Too few public reviews to compare with the usual level. Reviews in the last three months: 26, at least 30 needed. Reviews in the year before: 7, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed. Latest review: July 31.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	1	0
February 2026	1	0
March 2026	2	1
April 2026	2	0
May 2026	1	0
June 2026	0	0
July 2026	26	0
August 2026	0	0
September 2026	0	0

usual level · 12 mo.now

Issue Rate

5.3%

5 of 94 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 94 reviews

Hdo Znliy

July 31, 2026Google

5/5

These guys do honest and quality work. I will definitely be returning when I need work done on my car.

Ricky Rosas

July 29, 2026Google

5/5

I'm so glad I found Timothy and his team! I had been to a couple of other mechanics who couldn't seem to fix my car's persistent check engine light. They'd give me quick fixes and send me on my way, only for the light to come back on shortly after. It was incredibly frustrating.Taking my car to Timothy's shop was a completely different experience. He and his staff were able to diagnose the actual problem, and they fixed it for a fair price. They didn't just give me a temporary solution; they resolved the issue completely, and the check engine light hasn't come back on since.I highly recommend Timothy's shop to anyone looking for honest and competent auto repair. It's a relief to finally have my car running properly without the worry of that check engine light.

Devinee Origel

July 28, 2026Google

5/5

Great service! Friendly staff, fair prices, and they got my car fixed quickly. Highly recommend!

Joseph Rodriguez

July 27, 2026Google

5/5

recommended by a family friends. customer service and quality of work is amazing. I got my ignition cylinder and ignition switch changed along with all my filters oil change and brakes. everything got done super fast with quality parts and work. they are super honest and were able to communicate with me when i had any type of questions. definitely going back whenever i need mechanical work done

Manolito Alingog

July 24, 2026Google

5/5

This place is amazing! Everytime I bring my car or my children’s car to this shop, their workmanship always exceed my expectations. The mechanics/technicians are very knowledgeable and always deliver a top notch service and get the job done right the first time everytime. I definitely recommend Import Automotive Repair whether for routine maintenance, brake repair, engine diagnostics, or any other automotive services.

See Yang

July 24, 2026Google

5/5

Excellent auto shop! I have a Hyundai, and I highly recommend this place for anyone looking for reliable and trustworthy service. The staff was friendly, professional, and very helpful. They provided great service and made the entire experience easy and stress-free. I truly appreciate their honesty and quality work. I will definitely be coming back and highly recommend this shop to other Hyundai owners!

See all 94 reviews