Discount Hitch & Truck Accessories

4.9 of 588 reviewsGoogle

4.9of 5

88 reviews · Google

Right now

July–September: 1 complaint in 4 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	2	0
November 2025	2	0
December 2025	1	0
January 2026	2	0
February 2026	3	0
March 2026	3	0
April 2026	1	0
May 2026	5	1
June 2026	0	0
July 2026	1	0
August 2026	0	0
September 2026	3	1

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 19. Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 19, at least 60 needed. Latest review: October 8.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	2	0
November 2025	2	0
December 2025	1	0
January 2026	2	0
February 2026	3	0
March 2026	3	0
April 2026	1	0
May 2026	5	1
June 2026	0	0
July 2026	1	0
August 2026	0	0
September 2026	3	1

usual level · 12 mo.now

Issue Rate

2.3%

2 of 88 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

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0low

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Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 88 reviews

Daniel Cobb

October 8, 2026Google

5/5

Matt took great care of me and is very personable. I will be coming back.

Osama Alsheblak

October 5, 2026Google

5/5

No written review

David Lopez

September 25, 2026Google

1/5

Set an appointment for 8:30am for a bed cover installation was told they had it here. I show up early guy says trucks running late an I don’t what. Aren’t yall suppose to have it here why lie an waste my time. Terrible service terrible place.

myles oelkers

September 2, 2026Google

5/5

They put my hitch on quickly and it’s been great!

Hanif Islam

September 1, 2026Google

5/5

I’ve gotten about 5 trucks bedliners done by these guys and a few extra hitch jobs. They are always on point. Great work and great service. Matt and team are awesome.

Mike Ysasaga (Mike The Pest Goat)

July 31, 2026Google

5/5

Matt and Bryce are outstanding !!! Always great service and communication!! Thank you !!

See all 88 reviews