Brooks-Huff Tire & Auto Centers

4.5 of 5100 reviewsGoogle

4.5of 5

100 reviews · Google

Right now

July–September: 0 complaints in 6 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	1	0
September 2025	1	0
October 2025	1	0
November 2025	3	1
December 2025	1	0
January 2026	2	1
February 2026	0	0
March 2026	2	0
April 2026	0	0
May 2026	1	0
June 2026	0	0
July 2026	1	0
August 2026	2	0
September 2026	3	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 2 of 12. Too few public reviews to compare with the usual level. Reviews in the last three months: 6, at least 30 needed. Reviews in the year before: 12, at least 60 needed. Latest review: September 25.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	1	0
September 2025	1	0
October 2025	1	0
November 2025	3	1
December 2025	1	0
January 2026	2	1
February 2026	0	0
March 2026	2	0
April 2026	0	0
May 2026	1	0
June 2026	0	0
July 2026	1	0
August 2026	2	0
September 2026	3	0

usual level · 12 mo.now

Issue Rate

9.0%

9 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

2low

1★

7low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Dan Bridges

September 25, 2026Google

5/5

Have been taking my cars here for over a decade and they always take great care of me! Fair pricing, quick service and great communication.

The business replied on Google · October 9, 2026

Ann O'Lone

September 16, 2026Google

5/5

My friends car need to be looked at for a strange noise! This group has a waiting room w/ a flat screen & coffee/tea! If the work will take a long time,they offer to take you to a destination nearby( like the Mall) so you don't get bored waiting!

The business replied on Google · September 17, 2026

Mahmoud Elsamadisi

September 14, 2026Google

5/5

No written review

The business replied on Google · September 15, 2026

Jimmy Heath

August 25, 2026Google

5/5

Tim and his guys always treat me with great service and respect. I would recommend coming here for your auto work.

The business replied on Google · July 6, 2020

Carmine Avena

August 7, 2026Google

5/5

Tim and the crew are absolutely fantastic, not only are they fast, and knowledgeable, but they got me the best price on tires and got me in immediately. Won’t be shopping tires anywhere else from now on.

The business replied on Google · September 15, 2026

Devin Odonnell

July 10, 2026Google

5/5

Honest tire shop

The business replied on Google · July 10, 2026

See all 100 reviews