Can I offer a discount or gift for a review?

No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.

Should I only ask my happy customers?

No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.

Are these templates free to use?

Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.

Review Request Templates for Veterinary Clinics

Ask after a good visit, when the pet is on the mend. Fill in your details below and every template updates instantly — copy the one you need and send.

Business name

Customer name

Review link

Don’t have your review link yet? Create one with the Google review link generator.

SMS 1123 chars

Hi there, thanks for bringing your pet to Your Business! If you have a moment, we’d love a quick review: https://g.page/r/…

SMS 2113 chars

there, we hope your furry friend is doing great! A quick review of Your Business really helps: https://g.page/r/…

Subject: How’s your pet doing after your visit? Hi there, Thank you for trusting Your Business with your pet’s care. We hope they’re doing well and feeling like themselves again. Honest reviews help our clinic and help other pet owners find a team they can trust with their family. If you have a moment, you can share your experience here: https://g.page/r/… Give your furry friend a pat from us, The team at Your Business

Hi there! Hope your pet is doing great 🐾 Thanks for visiting Your Business — a quick review would mean a lot: https://g.page/r/…

In personscript

“So glad we could help today. If you have a moment later, a quick review really helps other pet owners find us — I’ll text you the link.”

QR cardprint

Happy with your visit? Scan to share your experience — it helps other pet owners.

Getting more reviews as a veterinarian

Pet owners are deeply emotional customers: their animal can’t speak for itself, so they choose a vet on trust, compassion and reputation, and they read reviews to find a clinic that will treat their pet like family. That makes a warm, recent review profile especially persuasive for a veterinary practice. The right moment to ask is after a positive visit — a routine check-up, a clean bill of health, a successful treatment, a pet clearly on the mend — when the owner feels relief and gratitude toward the team that cared for their companion. Sensitivity is essential, though: veterinary work also involves difficult moments, and the ask must never go out around a distressing diagnosis or a loss. A thoughtful, human approach — a text a few hours after a good appointment, a warm word from the front desk at check-out, a QR card at reception — captures satisfaction without ever feeling automated or tone-deaf. Because owners often build long relationships with a clinic across a pet’s life, and across multiple pets, you get many natural chances to ask over the years. Reviews feed your Google profile and the “vet near me” and “emergency vet” searches that new pet owners rely on. Keep it compliant and kind: invite honest feedback from every owner after a good visit, never offer a discount on the next appointment or on pet food in exchange, and never coach the rating. Send everyone to the same public link. For a practice whose entire reputation rests on trust with anxious owners, a gentle, well-timed review habit turns everyday good care into the reassurance that brings the next worried pet parent through the door.

When to ask

Ask after a routine or successful visit — a check-up, a vaccination, a recovery — when the owner is relieved and grateful their pet is well cared for. Avoid asking around distressing outcomes.

Do

• Ask after positive or routine visits.
• Keep the tone warm and personal.
• Use the long-term relationship as repeated chances to ask.

Don’t

• Don’t ask around a distressing diagnosis or a loss.
• Don’t offer a discount on care or pet food for a review.
• Don’t tell owners what rating to leave.

Keep it compliant

Every template here is written to follow Google’s review policies: no incentives, no filtering by how happy the customer is, and no asking for a specific star rating. If you tweak the wording or run a promotion, check it first with the GBP policy checker. Need your review link? Build one with the review link generator.

Templates for other industries

Cleaning Service

Landscaping

All industries

Frequently asked questions

When is the best time for a veterinarian to ask for a review?: Ask after a routine or successful visit — a check-up, a vaccination, a recovery — when the owner is relieved and grateful their pet is well cared for. Avoid asking around distressing outcomes.
Can I offer a discount or gift for a review?: No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.
Should I only ask my happy customers?: No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.
Are these templates free to use?: Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.