Can I offer a discount or gift for a review?

No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.

Should I only ask my happy customers?

No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.

Are these templates free to use?

Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.

Review Request Templates for Painters & Decorators

Ask at the final walkthrough, in the fresh-paint glow. Fill in your details below and every template updates instantly — copy the one you need and send.

Business name

Customer name

Review link

Don’t have your review link yet? Create one with the Google review link generator.

SMS 1127 chars

Hi there, hope you’re loving the fresh look! Thanks for choosing Your Business — a quick review helps a lot: https://g.page/r/…

SMS 285 chars

there, glad it turned out great! Share how Your Business did here: https://g.page/r/…

Subject: Loving the fresh look? Thanks from Your Business Hi there, Thanks for choosing Your Business — we hope you’re loving the fresh look and everything was left neat and tidy. Honest reviews help our team and help other homeowners find a painter they can trust in their home. If you have a moment, you can share your experience here: https://g.page/r/… And if anything needs a touch-up, just reply. Thanks, Your Business

Hi there! Hope you’re loving the fresh look 🎨 Thanks for choosing Your Business — a quick review would really help: https://g.page/r/…

In personscript

“There you go, there — all fresh and tidied up. If you’re happy with it, a quick review really helps us; I’ll text you the link.”

QR cardprint

Loving the fresh look? Scan to share your experience — it helps other homeowners.

Getting more reviews as a painter

Painting delivers one of the most satisfying transformations in home improvement: tired, scuffed rooms become crisp, fresh and new-feeling, often changing the whole mood of a space. That visible before-and-after, seen at the final walkthrough when the customer steps into the finished rooms and the site is cleaned up, is the perfect moment to ask for a review — the result is right in front of them and usually better than they pictured. Painting spans one-off interior and exterior jobs and repeat customers who bring painters back room by room over the years, so a great first job can lead to more work and referrals. Customers choosing a painter worry about tidiness, reliability and clean, careful work — nobody wants paint on the carpet or a job half-finished — so reviews describing a neat, professional, on-time decorator directly answer those fears for the next person searching “painter near me” or “house painters.” The most effective approach is a walkthrough where you and the customer admire the finished result together, an in-person invitation, and a same-day text with the link while the fresh-paint glow is strong; a card left at the end catches those who prefer to scan. Because exterior and whole-house jobs are dramatic, they’re especially easy moments to ask. Keep it compliant: invite honest reviews from every customer, never offer a discount on the next room or job in exchange, and never coach the rating. Send everyone to the same public link, whether the job was a single room or a full repaint. For a trade judged on neatness and a beautiful result, tying the ask to that finished-rooms moment turns delighted customers into the proof that books the next job.

When to ask

Ask at the final walkthrough, when the customer sees the finished rooms, clean lines and fresh colour — and the site tidied up. Same-day, while the transformation is striking, is best.

Do

• Ask at the final walkthrough, admiring the result together.
• Send a same-day text while the glow is strong.
• Highlight neat, tidy work.

Don’t

• Don’t offer a discount on the next room for a review.
• Don’t only ask after showcase jobs.
• Don’t ask for a specific rating.

Keep it compliant

Every template here is written to follow Google’s review policies: no incentives, no filtering by how happy the customer is, and no asking for a specific star rating. If you tweak the wording or run a promotion, check it first with the GBP policy checker. Need your review link? Build one with the review link generator.

Templates for other industries

Flooring Contractor

Window Cleaning

All industries

Frequently asked questions

When is the best time for a painter to ask for a review?: Ask at the final walkthrough, when the customer sees the finished rooms, clean lines and fresh colour — and the site tidied up. Same-day, while the transformation is striking, is best.
Can I offer a discount or gift for a review?: No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.
Should I only ask my happy customers?: No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.
Are these templates free to use?: Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.