Angela Byrne-Taylor
August 8, 2026GoogleNo written review
Angela Byrne-Taylor
August 8, 2026GoogleNo written review
em Tee
March 12, 2026GoogleHigh pricing for low quality nail polish. You’re better off going to another salon instead. If something is wrong with your nails, it’s automatically your fault in their eyes. Just look at the other reviews with the owner responding back. Phone number listed above doesn’t work, it’s hard to get into contact with somebody.
Fatima Aliyeva
February 18, 2026GoogleNo written review
Anya
August 23, 2025GoogleI just found my new favorite nail salon. Ivy handled my nails with care and amazing attention to detail. She created exactly what I was looking for and I am so impressed by the way she shaped my nails. I love my raindrop/bubble nails!
Ebone Brown
August 2, 2025GoogleMy first time there and the service was great. I came in with busted nails 😅 but Cindy properly removed and repaired my nails that were damaged. I highly recommend and will be back!
Anacha Anansiriwat
April 30, 2025GoogleThe shop is clean, the location is very good, and most importantly, the staff are lovely and very attentive to their work.✨❤️
The business replied on Google · June 6, 2025
Thank you so much for your wonderful review, Anacha! We're thrilled to hear that you enjoyed your experience at Nail Box (San Mateo). Our team takes great pride in providing a clean and welcoming environment, and it's fantastic to know that their attentiveness made a positive impression. We look forward to seeing you again soon! ✨❤️
Cal State
April 28, 2025GoogleThis place is very hygienic and has great service. The manicurist was professional and skilled. I really loved my nails after all. The design is beautiful and stand out!
The business replied on Google · April 28, 2025
Thank you so much for your kind words! We're thrilled you loved your nail design at Nail Box San Mateo. We can’t wait to create more standout looks for you!
Mary Maso
April 24, 2025GoogleI would give zero stars if I could . I received a gift card for my birthday so I made an appointment for a gel manicure with Chery . I arrived to my appointment and she was frazzled , she said it had been very busy. She started to remove my gel with the drill which is always a bad sign . The proper way to remove gel is by soaking ( after removing the top layer with a file or drill which). A couple nails in I told her it was hurting and she seemed to be rushing. She said she wasn’t rushing , she had an hour to work with me and that she could soak my nails for an extra $15 which I of course declined. $15 is insane in itself, but even more so to do something they’re supposed to do anyway . By the time she got to my thumb the drill skipped three times which hurt and I just said “ we’re done”. I grabbed my things and got up . She said “ I’m sorry , we just have to charge you for what we’ve done “. I told her I wasn’t paying for anything . I left with grown out polish on one hand, and half removed gel from the other .
The business replied on Google · April 25, 2025
Thank you for sharing your feedback, and I’m truly sorry you had a less-than-ideal experience with us. I just wanted to clarify a couple of things about our services to make sure you have a better understanding of what to expect. We’re a gel base salon, and for our dry manicure service, we typically remove gel polish by filing it off rather than soaking it( acetone is not healthy for nail bed & skin ), which helps to keep your nails healthier. We also use a strong base coat to strengthen your nails after.
Anna Manukyan
February 1, 2025GoogleThe manicure was horrible That’s the horrible nail salon that I met
The business replied on Google · June 6, 2025
Dear Anna, we're truly sorry to hear about your experience at Nail Box. Your feedback is important to us, and we take it seriously. Please reach out directly so we can address your concerns and make it right. Thank you for bringing this to our attention.
Dawa Yangchen
January 17, 2025GoogleI had a gel overlay done with Melissa and she was amazing! I highly recommend. Update: Had another one done with Abby and Chery and they’re also amazing!! Great attention to detail and so friendly!
The business replied on Google · April 28, 2025
Thank you so much for your kind words! We’re thrilled you had amazing experiences with Melissa, Abby, and Chery. Nail Box San Mateo is proud to offer detailed, friendly gel manicures and manicures!
Giselle Hale
December 2, 2024GoogleRequires cancellation via instagram despite taking appointments online. Too complicated. Many hoops.
The business replied on Google · June 6, 2025
Dear Giselle, we apologize for the confusion regarding our cancellation process. We strive to make your experience as seamless as possible. Your feedback is valuable, and we'll work on improving our communication. Thank you for bringing this to our attention.
Emma Rudolph
August 31, 2024GoogleI have been going to Nail Box monthly since May and have had wonderful experiences each time. Ananya is incredible and detailed and makes sure you have a great experience! The other techs that also work there are extremely sweet, helpful and do a great job! Highly recommend!
The business replied on Google · April 28, 2025
Thank you for being such a loyal client! We’re so happy you love your visits to Nail Box San Mateo — and we agree, Ananya and our team are amazing at pedicures, manicures, and gel manicures!
Jennifer Álvarez C524
August 14, 2024GoogleI loved this place the best attention the best people sooooo nice and friendly
The business replied on Google · April 28, 2025
Thank you so much for your kind words! We’re thrilled you loved your experience at Nail Box San Mateo — friendly service and beautiful nail art are what we’re all about!
Jason Huang
June 16, 2024GoogleI just got pedicure by Cherry , Best pedicure ever! Recommended!
The business replied on Google · April 28, 2025
We’re so happy you enjoyed your pedicure with Cherry! Thank you for recommending Nail Box (San Mateo) for the best nail care in town.
Aditi
June 13, 2024GoogleLove this place. Ananya is so quick with her work and really takes time to make sure it’s perfect. Have and will come back for sure!
The business replied on Google · April 28, 2025
Thank you for your sweet words! We’re so happy Ananya could deliver fast, detailed nail art and nail extensions for you at Nail Box San Mateo!
daniela vivanco
June 12, 2024GoogleAbsolutely love going to Nail Box I’ve been going to Ananya a little over a year now and absolutely love it! She takes care of the little details and makes sure you’re well taken care of. The other girls that also work there are extremely sweet and helpful! Overall a 10/10 experience I recommend everyone to get their nails taken care of here!
The business replied on Google · April 28, 2025
Thank you for your loyalty and kind words! Ananya and the team at Nail Box San Mateo are so grateful for your support.
Chery Cheryred
June 10, 2024GoogleNo written review
The business replied on Google · April 28, 2025
We’re thrilled you had a great experience! Thank you for trusting Nail Box (San Mateo) for your beautiful manicure and custom nail designs.
Danielle Zelasko
June 7, 2024GoogleI've been seeing Ananya at NailBox since 2022 and she has completely changed my nails! After years of acrylics my nails were so brittle. After some time of getting gel over lay with Ananya my nails are so strong and have so much growth! I've always had great, professional service and look forward to my visits because I know I'll leave with great nails.
The business replied on Google · April 28, 2025
Your story makes us so proud! Thank you for trusting Ananya and Nail Box (San Mateo) to help strengthen and care for your nails with our expert manicure services.
shantaya orlando
June 7, 2024GoogleNail Box is my go-to nail salon! They know how to do everything especially on trend stuff like: chrome, hard gel/builder gel, intricate nail art/design, and gel X, (which is hard to find in San Mateo!) I go to Ananya for my finger nails - she’s the best! & Cherry for my toes, also amazing!! I see other nail artists here do amazing work too! The salon is cute, and easy parking right across the street. I definitely recommend nail box for all your nail needs.
The business replied on Google · April 28, 2025
Thank you so much for your amazing review! We’re honored to be your go-to for chrome nails, builder gel, and intricate nail art at Nail Box San Mateo!
Sam Fos
June 6, 2024GoogleI love nailbox! The vibe of the place is so peaceful. I love that it isn’t your regular fast pace salon. Each artist is personable and can cater to everyone’s needs. They are more art based so prepare yourself with some good inspo photos and watch your vision come to life! The owner is super sweet and shows how much she cares. Recommending nailbox to all my family and friends!
The business replied on Google · April 28, 2025
We’re so happy you feel at home here! Thank you for recommending Nail Box (San Mateo) for artistic and detailed nail extensions and designs.
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