493 reviews for Kendall Toyota of Bend

No written review

No written review

Brent has been friendly, prompt and easy to contact - much appreciated!

We shared a great conversation about working with people. He took care of all my questions and was impressed by his service. Matt and Kason

Love the convience of the free shuttle, thanks Brent!

Matt and kalem were great help. Made the entire process easy to understand and follow.

Matt Schaffer was super friendly and helpful, James & Mac so great even gave dog treats

Back once again and helpful as always!

Hanna and Matt are amazing!!

Matt

Matt was very pleasant to interact with after my oil change.

Dropped truck off for diagnostic on 4 wheel drive on Friday evening. My truck was not diagnosed until Monday afternoon after I initiated contact through a text message that they originally sent me when dropping it off. I recieved a long list of problems with my truck from the technician with a grand total of 20k+ worth of problems. Apparently mechanic dont fix things anymore they just replace entire assembly parts instead of taking it apart and just fixing the problem. This is how I expect problems to be fixed. I was under the impression that someone would have called me at this point for a explanation, but know one did so i called and was told my service advisor was not there by the receptionist and someone would get back to me. A couple hours passed and still no call back which is strange because they have at least half a dozen service teams with 4 to 5 service advisors on each so I called just before 5pm and asked to speak with the service manager and they were also to busy to get back to me..? To give account the whole time I was waiting i kept getting annoying texts from the sales team asking me if I wanted to sell my truck to them for less than what I paid for it. The service that I received was very disappointing and I will never take any of my vehicles there again or recommend anyone do the same for service or buying a vehicle. If i have to take my truck a dealership it will be out of town.

James did an excellent and friendly service.

Awesome service! Final bill was under original quote. Excellent shuttle service. Thank you Brent. Matt and Kalem superior service!!!

James, Matt and the Kendall Toyota crew were efficient and professional. A simple easy experience!!

Matt and Tim awesome. The service center should provide some other free beverage options

They rock! Heather and Matt were informative, reassuring and HELPFUL!

Matt, Alex, Shaely

Matt & Hannah - super helpful!

James and Travis provided 5 star, fast service