65 reviews for Superior Auto Works

I had this shop do a PPI inspection on a car in Indiana, I am currently in Texas so it was definitely necessary. Bob & his team were really thorough and broke down their inspection just so I could understand. They were extremely flexible and helpful. Would definitely recommend!

No written review

Absolutely professional and efficient work, its hard to find a place that know how to work on alfa romeos and they took really good care of mine. Everyone is super friendly and very knowledgeable. I would recommend this shop over any other place for how helpful and on time they can be.

I have a 2013 Mini Cooper that for several years after I purchased it I had the dealership perform the maintenance. I later discovered Superior Auto Works and they have been both a good value and trustworthy. Recently, the Mini had a recall so I had to take it to the dealership. While the dealership was performing the recall work they also provided me with a $5000 list of things that "needed" to be done to my car. I was honestly quite surprised because I have been taking my car to Superior Auto Works at least twice a year for the last 7-8 years. I took the dealerships list of work that needed to be done to Superior. Superior reviewed the list and determined that several items on the list were not necessary. The few items that Superior felt should be done, they did for a fraction of the price of the dealership. Over the years I have come to trust Joe and the staff at Superior Auto Works. I have never felt that they have encouraged me to have unnecessary work done to my car and I have always felt that what they have charged me to maintain my car is fair. If you are looking for an honest group of people to take care of you car in the Carmel area, I highly recommend Superior Auto Works.

I was there earlier today on my lunch break. Because my oil level was to full. Joe and his team were kind enough to help me out. And get my levels back to normal, working conditions. And I was out in time to finish lunch. Plan to visit them in the future for any vehicle service needs!

Went in for an oil leak after getting an oil change somewhere else. They quickly found and fixed the issue, topped off all my fluids, checked tire pressure, and made sure everything was good to go. Everyone was so helpful and friendly! I’ve already scheduled my next oil change here. This is definitely our new go-to spot. They really take care of their customers!

My husband and I both use Superior Auto Works and love their whole team. Everyone is so welcoming when you walk in, and we always get great service. We really trust the work they do and their recommendations. At my most recent visit, Joe went above and beyond by taking it upon himself to drive to a nearby Repair Center to pick up the part that I had been waiting on for my car and fixed up my trim piece himself free of charge while my car was in the shop. Love you guys and the work you do! Thank you all!

Worked with Brian to repair a failed AC compressor on a 2000 VW Beetle. They were the ONLY repair shop willing to even look at our beetle. Repairs were handled very professionally and the overall experience was outstanding. Highly recommend them!

Experience was great

Joe Wilson and his team are great! They went above and beyond to help me fix my car without overspending. They are honest, trustworthy, competent people who have your best interest in mind. 100% recommend!

October 10, 2021-- I wrote my original review several years ago. As many businesses come and go, or flat out change perspectives -- Superior Auto Works has stayed completely consistent in quality of services offered. Joe and team really stuck with my car (now a 2011 Merc C300) to diagnose a weird feeling with the drive. There are a number of places you can take a car to get repaired -- but there are few that will truly get to the root of the problem and make certain that it's properly resolved with no lingering issues (or why it can't be resolved, as was my case this last week). I really only trust Superior to work on my cars now. When/where I'm allowed to have work done, I tend to get on the schedule at Superior to have things resolved proper the first time. Every dollar I've spent has been well spent money -- I really can't say enough good about this team. =============================== I was recommended to these guys when I was looking at buying my BMW. 5 different people who were not involved in the same conversation told me to talk to Joe & company. Two years ago, they did an unbelievable inspection on my car before I purchased it. Last year they saw a problem developing on the tensioner on the serpentine belt, contacted my warranty company and got things lined up to get it fixed (before I had problem). This week (04-Mar-2014) they went well above the line of duty when I reported a mysterious leak. They found that I had 2 major leaks and battled my warranty company (for me) to get everything covered that needed repaired. Not only does my car work as it did when I drove it off the lot, but I really have a sense that everything about the car is working fine. If you're looking for a reliable, neutral, honest, auto mechanic who delivers exceptional value for the money, I +HIGHLY+ recommend you give them a call. I cannot say enough positive about my experiences with them and how lucky I feel to have been recommended to them.

I'm brand new in town, had an issue with a tire and popped into Superior Auto Works without an appointment. The three men running the business that morning were gracious, gave good advice, rapidly fixed my tire and aired the other three without me asking. Gave me a tour of the auto bays ... very clean, nicely finished and impressive! A pleasant intro ... now I have my go-to to keep my truck running reliably.

I love my MINI and was afraid it was time to say good bye. After the dealership gave me an eye-popping estimate for a clutch repair, I called around town to find a good shop and get advice. Joe was so straightforward about whether it was worth doing and promised to get to the root cause. I am glad I entrusted my car to Joe and his team. They have all gone above and beyond to get me back on the road, and I'm confident I'll be driving my car for a long time.

I called the shop for an estimate on an expensive repair that I was sure I needed. Instead, their mechanic gave me some advice over the phone on how I could confirm the diagnosis. When I couldn't reproduce the problem, he offered to have a look before taking the car in and disassembling the engine. He checked everything and assured me that the part in question had already been replaced and the car was perfectly safe to drive. I was never charged anything.

I couldn’t ask for a better experience. Even before I had my car to the shop, Joe spent nearly 3 hours on the phone with me and a shady dealership trying to do unnecessary work on our X5. Once I took it to the shop, he squeeze me in and was able to get all the information to me about my car, specific and detailed expectation and was immensely helpful during the entire process. We ended up needing quite a bit more work than we were both expecting (Joe and I) but a previous job on our value cover created a few more issues than desired. That said, Joe did a great job communicating, his team was very responsive and helpful and I will be using them exclusively in the future on all my cars. They value their clients/customers and will do a thorough job. It’s hard to find good help and honest work, but Superior exceeded my expectations by leaps and bounds. Thanks Joe!

I had recently bought a vintage Audi TT (1st generation) and although it was in good shape for its year, this was definitely a project car. I decided to entrust it to Superior Auto, as one of their areas of expertise is in German autos. I was told at a dealership that various certain repairs would cost me several thousand dollars worth of work. For example, the timing belt and tensioner at the dealership were over $1,000 from what Superior charged. In short, my car has been returned to excellent driving condition and I saved a lot of money. These folks are capable, competent and most importantly ethical. I will continue to use them whenever possible not just for my Audi, but for my Cadillac.

The shop is extremely knowledgeable about all different types of cars and different problems. If you’re looking for a discount shop or the cheapest garage in town, this is not the place. But if you want your repair and service done right the first time, trust Superior. They use the very best parts they can source. Everyone is super cool. It’s hard to get an immediate appointment but they will work with you. They really know how to diagnose and fix everything

Very good techs...quick knowledgeable.. explain what they did...very patient

Joe is absolutely fantastic - knows cars, thorough, responsive and a great person. He did a PPI on a used vehicle I was looking to purchase (from out in CA) and identified some significant issues that helped me make my decision. Very fairly priced. I’d work with him again in a heartbeat.

Best auto shop I’ve been to. Fixed multiple problems with my car and haven’t had any issues since. Joe took care of me, he is the car wizard!