Kenneth W Franklin Jr
September 21, 2026GoogleNo written review
The business replied on Google · September 22, 2026
Kenneth, we truly appreciate your 5-star rating! Thank you for your support, and we hope to welcome you back to Firebirds again soon!
Stewart Raymond
September 20, 2026GoogleTop quality food. Friendly service.
The business replied on Google · September 22, 2026
We’re glad you enjoyed the top-quality food, Stewart! It’s wonderful to hear our team provided friendly service as well. We appreciate your kind words and look forward to welcoming you back soon!
Ryan Bishop
September 20, 2026GoogleNo written review
The business replied on Google · September 20, 2026
We appreciate all of our guests, Ryan, and it's an honor to receive your 5-star rating. Please stop by anytime you're in the area! Don't forget to visit our website to join Firebirds Inner Circle!
Nelson Ahumada
September 19, 2026GoogleGreat service by Juan. Good all around will be back soon.
The business replied on Google · September 22, 2026
We’re glad you had a great experience, Nelson! We’re especially happy to hear Juan provided great service and made your visit enjoyable. We’ll be sure to share your kind words with Juan and our team, and we look forward to welcoming you back soon!
Steven W
September 18, 2026GoogleFirst time here for my wife and I. Have to say I’m amazed on how it felt almost scripted with how perfect it was. It was a little quiet but frankie boy took care of us. Gave us a recommendation on everything. They were out of my wife’s choice for the summer smash and he made the best decision for us to try the heart afire. The spice was perfect and the taste was amazing. I guess he overheard my wife it was my birthday yesterday and he surprised us with these little cheesecake bites(I’m on a carbs deficit but I couldn’t resist)🦾will be back for the great food and fun time chatting.
Marcus Carrillo
September 17, 2026GoogleReally disappointed in the hospitality of this place. I took my employees out for a dinner here and it was most of our first time visiting. The food was really good. However our waitress didn’t give any indication she was happy we were visiting. Our ticket was $1000 all in. Never asked if we were celebrating anything special. No manager came to check in to see how our visit was. Our orders were taken, we got our drinks and food at a reasonable time. Don’t get me wrong service was there but for a nicer place like this you’d expect something different than what you get at Applebees. Honestly at Applebees they ask if you are celebrating anything and managers typically come in and table touch. A few plates had some mix ups, not a big deal when it’s a large party. Had we had more interaction with the waitress I would have totally forgotten. People come to these nicer places not always for the food but for the experience. Had I got the experience I expected tip would have went from $150 to $300.
Leslie Offer
September 17, 2026GoogleService was excellent. Very nice atmosphere. Good value for the 3 course dinner. Food was very good. 👍
Auggie
September 14, 2026GoogleNY Strip appear a bit short on delicious flavor, though would order again. Goid moisture balance. Mashed potatoes a bit on dry side. Definitely short staffed during my visit. Very friendly staff and nice atmosphere. Coffee was excellent. Consistent good quality.
The business replied on Google · September 16, 2026
Thank you, Auggie, for sharing your detailed feedback. We’re glad you enjoyed the friendly service, pleasant atmosphere, excellent coffee, and consistent quality. We’re sorry the NY Strip lacked flavor and that the mashed potatoes were a little dry, and we apologize for the slower service due to staffing challenges. We appreciate your comments and will share them with our culinary and management teams. We hope to provide an even better experience on your next visit!
James Tenser
September 14, 2026GoogleReliable kitchen. Beautiful high-ceiling dining room. Professional service. A favorite place for occasions.
The business replied on Google · September 17, 2026
Thank you for the kind review, James! We’re delighted that you enjoy our consistently great food, beautiful dining room, and professional service. We’re honored to be a favorite place for your special occasions and look forward to welcoming you back!
Damien McClarey
September 11, 2026GoogleNo written review
The business replied on Google · September 12, 2026
A 5-star experience is what we endeavor to offer our guests, Damien. Please stop by anytime! Don't forget to visit our website to join Firebirds Inner Circle!
Ron Marino
September 6, 2026GoogleNo written review
The business replied on Google · September 7, 2026
We are always striving to provide the best for our guests, Ron. Thank you, and please stop by anytime! Don't forget to visit our website to join Firebirds Inner Circle!
Gentry Jenkins
September 5, 2026GoogleQueso was cold Margaritas were horrible and no alcohol Meatloaf was the worst I ever had couldn't eat it Parmesan mash potatoes were even worse. Couldn't eat it. Ate unseasoned broccoli for dinner. Worst $80 I ever spent will never go back!!
The business replied on Google · September 9, 2026
Gentry, we’re sorry the food and drinks fell far below your expectations. We appreciate your feedback regarding the queso, margaritas, meatloaf, and sides and will share your concerns with our culinary and leadership teams.
Athenamarie Mauer
September 4, 2026GoogleI love a good appetizer. Sometimes they lose me with the decorating of the plate.
Sean L
September 4, 2026GoogleBeen going here for 10+ years lunches, diner, anniversaries, Don’t bother making a reservation here. If a bigger party asks for the same time they’ll bump you… won’t be back based off that alone. Bummer!
The business replied on Google · September 4, 2026
Sean We truly appreciate you bringing these concerns to our attention. Your feedback is invaluable and will be shared with our management team so we can address the issues and work to prevent them from happening again.
Jeannette Munoz
September 3, 2026GoogleThe General manger has no place in running your beautiful Restaurant! Mario I think! He needs to be educated in costumer service!
Kimberly S.
August 28, 2026GoogleQuality of food was so/so. But service was excellent - the salmon I ordered was very thin and burned but didn’t have time to send food back . Prices ok for quantity
K P
August 21, 2026GoogleWas down visiting from Canada, service was beyond amazing, food was delicious, drinks were even better, and my server Frank made sure I was taken care of and his food suggestions were on point 🔥🔥
Gumer Cutino
August 19, 2026GoogleNo written review
The business replied on Google · August 19, 2026
It is wonderful to receive your positive review, Gumer, as it lets us know we hit the mark with you. Thank you! Don't forget to visit our website to join Firebirds Inner Circle!
Gabriela Martinez
August 17, 2026GoogleGreat service delicious food. Lobster spinach dip was delicious!
Tim Martin
August 14, 2026GoogleVery elegant place, friendly fast service, and the food was excellent
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