Our blog
Restaurant SEO: How to Rank for Best Restaurants Near Me
Restaurant SEO is the work of getting your restaurant to show up in Google's map pack and organic results for searches like "best restaurants near me" — mainly by getting your Google Business Profile category, attributes, menu, photos, and reviews right, plus adding Restaurant and Menu structured data to your website.
How to Get Your Restaurant Recommended by ChatGPT and Google AI
There's no public ranking formula for getting ChatGPT to recommend your restaurant the way there is for Google search. What's documented is narrower: ChatGPT now licenses Yelp's review data directly, Perplexity has run on Yelp's API since 2024, and both tools lean on review volume, recency, and consistency across the platforms they're already pulling from.
OpenTable vs Resy for Restaurant Owners: Fees and Reviews Compared
OpenTable charges restaurants a monthly plan fee plus a per-cover fee for diners it brings in through its network; Resy charges a flat monthly fee with no per-cover charge. Reviews work differently too — OpenTable's are public and tied to a completed reservation, while Resy keeps individual reviews visible only to the restaurant and shows diners just an aggregate score.
How to Handle Customer Complaints in a Restaurant Before They Become 1-Star Reviews
A customer complaint only turns into a public review when nobody with the authority to fix it hears about it in time. Handling complaints in a restaurant comes down to two things: give your front-of-house team a short, specific script for the moment it happens at the table, and have a real system — not a vague "let the manager know later" — for flagging anything that didn't get resolved before the guest walks out the door.
Google Business Profile for Restaurants: Menus Reservations and Order Buttons
A Google Business Profile for a restaurant does more work than for almost any other business type, because Google surfaces a menu, reservation and order buttons, popular-dish photos, and attributes like outdoor seating directly in search and Maps results — often before a diner ever clicks through to a website. Getting those fields filled in correctly is less about general "profile optimization" and more about a handful of restaurant-specific settings most owners never finish setting up.
Restaurant Review QR Codes and Table Tents: What Actually Gets Scanned
A restaurant review QR code gets scanned when it's placed somewhere a guest is already holding still with their phone out and nothing left to do — on the check, the receipt, or a table tent near the register — and it gets ignored almost everywhere else, including the restroom and the back wall most owners assume is prime real estate. Where you put it matters almost as much as the code itself.
Restaurant Online Review Statistics 2026: How Diners Choose Where to Eat
Restaurant review statistics consistently show the same pattern: most diners check reviews before choosing where to eat, a large share won't consider a restaurant below a certain star threshold, and the effect on actual revenue is large enough that a Harvard Business School study could measure it directly in restaurant tax records. Below are the numbers worth knowing, with the actual source for each one.
Can a Restaurant Offer a Free Dessert for a Review What Google Yelp and the FTC Allow
No — offering a free dessert, a discount, or any other perk in exchange for a review is against Google's and Yelp's policies, and it falls squarely inside what the FTC's 2024 rule on fake and deceptive reviews is designed to catch. This is one of the most common things restaurants do without realizing it's a real risk, not just a technicality, so it's worth understanding exactly what's prohibited and what's genuinely fine.
Do Reviews Increase Sales? How to Connect Orders to Reviews in Your Store
Do reviews increase sales? Yes — the research on this is specific, not just directional. But knowing that at the whole-store level doesn't help much if you can't see it in your own data, and for most Shopify and WooCommerce stores, you can't. Sales live in one system, reviews live in another, and nothing ties a specific review back to the order or product that produced it.
Shopify Analytics for Small Stores: The 10 Reports That Actually Matter
Shopify's admin has more analytics built in than most small store owners ever open. Between the overview dashboard and the full Reports section, there's enough data to run a store on without installing a single third-party app. The problem isn't availability — it's that nobody tells you which of these reports to actually check on a normal week.
WooCommerce Analytics: What the Built-In Reports Miss
WooCommerce has a real analytics section built in — WooCommerce → Analytics gives you revenue, order, and product reports without installing anything extra. It's genuinely useful for tracking sales. It was never built to tell you why a product is losing customers, because it has no access to the one dataset that usually explains that: what buyers actually say about the product after they receive it.
How to Find Your Best-Selling and Worst-Reviewed Products
Sales volume and review sentiment feel like they should move together — the good products sell well, the bad ones don't. They don't actually move together nearly as often as that assumption suggests, and the gap between them is where most product-level problems and opportunities are hiding.
Average Order Value: How to Calculate It and 12 Ways to Raise It
Average order value tells you how much a typical customer spends per transaction, and it's one of the few numbers you can move without spending a cent on new traffic. Raise it even slightly and every customer who was already going to buy is worth more, without touching your ad budget or your conversion rate.
How to Respond to Negative Product Reviews With 20 Examples
A damaged package, a shirt that runs small, a color that doesn't match the photos — most negative product reviews fall into a short list of repeat situations. Once you have a good reply ready for each one, responding stops being a dread and becomes a five-minute habit.
How to Reduce Your Return Rate: What Reviews Tell You Before Returns Do
By the time a return shows up in your reports, the customer has already decided they don't want the product. A review written the same week often tells you the same thing, days or weeks earlier, and with enough detail to fix the actual problem instead of just processing the refund.
Repeat Purchase Rate: Formula Benchmarks and How Reviews Move It
A customer who buys once and never comes back is worth exactly one order. A customer who buys a second, third, and fourth time is worth however many you can earn — and for most ecommerce stores, that second purchase is the one that's hardest to predict and easiest to ignore. Repeat purchase rate is the number that tells you whether your store is building a base of return buyers or just running through a list of one-time customers.
Shipping Complaints in Reviews: How to Answer Never Arrived and Took Forever
A one-star review that starts with "never arrived" or "took forever" is rarely about your product at all. It's about a carrier, a customs delay, a warehouse backlog — something that happened after the order left your hands. That doesn't make it less damaging to read, or less visible to the next shopper deciding whether to buy. Here's how to answer it, and how to cut down on how often you have to.
15 Ecommerce KPIs Small Stores Should Check Every Week
Most small store owners check revenue every week and check their rating maybe once a quarter, if a customer brings it up first. That split is backwards. A declining rating on one product is just as much a weekly number as conversion rate — it's an early signal, not an annual report card.
Subscribe to our newsletter
We send helpful materials once a month, along with information about discounts and special offers. No daily spam
We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.
How to unsubscribe from the mailing list?