Can I offer a discount or gift for a review?

No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.

Should I only ask my happy customers?

No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.

Are these templates free to use?

Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.

Review Request Templates for Orthodontists

Ask on debond day, when the braces come off. Fill in your details below and every template updates instantly — copy the one you need and send.

Business name

Customer name

Review link

Don’t have your review link yet? Create one with the Google review link generator.

SMS 1124 chars

Hi there, congrats on the new smile! Thanks for choosing Your Business — a quick review would mean a lot: https://g.page/r/…

SMS 2113 chars

there, so happy with how your smile turned out! Share your experience with Your Business here: https://g.page/r/…

Subject: Congratulations on your new smile! Hi there, Congratulations on finishing treatment — we hope you love your new smile! It’s been a pleasure looking after you at Your Business. Honest reviews help other families choose an orthodontist with confidence, and it means a lot to our team. If you have a moment, you can share your experience here: https://g.page/r/… Keep wearing that retainer, Your Business

Hi there! Congrats on the new smile 😁 Thanks for choosing Your Business — a quick review would mean a lot: https://g.page/r/…

In personscript

“Look at that smile, there — you made it! If you’re happy, a quick review really helps other families find us; I’ll text you the link.”

QR cardprint

Love your new smile? Scan to share your experience — it helps other families.

Getting more reviews as an orthodontist

Orthodontics is a long relationship with a dramatic ending. A patient — often a teenager and their parents — commits to eighteen months or two years of appointments, and it all builds to one moment: the day the braces come off and they see their new smile in the mirror. That debond-day reveal is one of the most emotional, review-worthy moments in any healthcare setting, because months of patience pay off in a single visible result. Unlike a general dentist’s routine visits, an orthodontic case has a defined finish line, which makes the timing of the ask obvious and powerful. Because the journey is long and the relationship close, parents and patients are usually delighted to support a practice they’ve come to trust — and prospective families choosing an orthodontist read reviews carefully, since they’re weighing a significant investment in their child’s smile and confidence. Reviews that mention a caring team, a smooth treatment and a great result are exactly what reassures the next parent searching “orthodontist near me,” “braces” or “Invisalign.” The most effective approach is a warm, personal ask on debond day, when excitement is highest, followed by a text with the link, plus a QR card at reception and a mention in the retainer follow-up. Because you also see patients for retainer checks afterward, there’s a gentle second chance to ask anyone you missed. Keep it compliant: invite honest reviews from every family, never offer a discount on treatment or a gift in exchange, and never coach the rating. Send everyone to the same public link. For a practice built on long relationships and life-changing smiles, tying the ask to that braces-off moment turns proud patients into the reputation that fills the next year of cases.

When to ask

Ask on the day the braces come off or treatment finishes — the “new smile” reveal is the emotional peak of a long journey. A short window right after debond is when a heartfelt review comes easiest.

Do

• Ask on debond day, at the new-smile reveal.
• Use retainer check-ups as a gentle second chance.
• Keep it warm and personal.

Don’t

• Don’t offer a discount on treatment or a gift for a review.
• Don’t only ask the picture-perfect cases.
• Don’t suggest a star rating.

Keep it compliant

Every template here is written to follow Google’s review policies: no incentives, no filtering by how happy the customer is, and no asking for a specific star rating. If you tweak the wording or run a promotion, check it first with the GBP policy checker. Need your review link? Build one with the review link generator.

Templates for other industries

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Frequently asked questions

When is the best time for an orthodontist to ask for a review?: Ask on the day the braces come off or treatment finishes — the “new smile” reveal is the emotional peak of a long journey. A short window right after debond is when a heartfelt review comes easiest.
Can I offer a discount or gift for a review?: No. Incentivised reviews break Google’s policies and can get your reviews removed. Thank customers warmly, but never tie any reward to leaving a review.
Should I only ask my happy customers?: No — ask everyone the same way and send them all to the same public link. Filtering by how satisfied someone seems (“review gating”) is against Google’s rules and easy to detect.
Are these templates free to use?: Yes — free, no signup, no credit card. Just add your business name, the customer’s name and your review link.