Ask Tailwind about Turning Natural

Issue Rate
20.0%
2 of 10 reviews are 1–2★lower is better
4.1/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
7
4-star
1
3-star
0
2-star
0low
1-star
2low
Number of orders
0
Total Reviews
10
Low ratings
2
?How do we calculate TailwindScore?
T
Bars / Restaurants

Turning Natural

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Aggregated statistics from all platforms

Google reviews
Issue Rate
20.00%
4.10/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
7
4-star
1
3-star
0
2-star
0
1-star
2
Number of orders
0
Total Reviews
10
Low ratings
2

Reliability Score

Weak
Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business
20.0%
Average: Bars / Restaurants
14.3%
All businesses on Tailwind
12.8%
You're 18% better than the industry average!

Latest reviews

See all 10 reviews
AS
Alia Shabazz (Auntie Alia)
Aug 29, 2026
4/5

I'm so glad I stumbled upon Turning Natural. The service was great and my Muhammad Ali smoothie was tasty. I'll definitely be back.

VB
Victoria Brooks
Aug 28, 2026
5/5

A customer wrote that she was two minutes late but the door was still open. They did not provide service. Sure the door should have locked but was probably just a honest oversight. To give the business a one star is not fair. Get there before closing time! Respect the workers who are finishing up their shift and preparing the cleanup.

LT
Lauren Theodore
Aug 14, 2026
1/5

I’ve ordered from Turning Natural several times because I really like their açaí bowls, but unfortunately, every single time something is wrong with my order. The first time, they forgot all of the toppings on my açaí bowl. The second time, they put random toppings on it that I never ordered. The third time, I specifically ordered my bowl without bananas because I do not like bananas, and they put bananas all over it anyway. Now today, I ordered the same açaí bowl I always order, and honestly, I don’t even know what they gave me. I’ll be uploading pictures because the order is completely different from what I requested. I understand mistakes happen, but this has happened multiple times, and at this point it’s extremely frustrating. If customers are ordering specific toppings and ingredients, the order needs to be checked before it goes out—especially when ordering through DoorDash. I really hope management addresses this because I would like to continue ordering, but it’s getting to the point where I can’t trust that I’ll receive what I actually paid for.

Review photo
JC
James Copeland IV
Aug 14, 2026
5/5

I ordered the Vegan Belgian Waffle with a spinach patty and water. Everything was under $15. Great service and good quality. I would return here again.

Review photo
CR
Carla Russell
Jun 30, 2026
1/5

Tried to patronize a local, black business but was turned away immediately after entering because they were closed (doors were unlocked however). It was not until I turned around that I saw the opening hours. Guess I’ll patronize Tropical Smoothie since I was 2 minutes too late 🫠

M“
MG “Qtmeemz”
May 24, 2026
5/5

Turning Natural is hands down my favorite vegan smoothie spot. Customer service is always top tier and everything I get is delicious. My fave thing is their spinach patty and I usually get a Marion Barry smoothie. I can’t say enough good things about them! Highly recommend! The patties are so fresh and are always filled with seasoned delicious spinach! Didn’t get a picture of my drink this time but it was amazing

Review photoReview photo
KW
Krissy W
May 23, 2026
5/5

No written review

PH
Phat
May 23, 2026
5/5

Love all their products! So glad they moved closer

ST
Stefan Telford
May 16, 2026
5/5

Always a great vibe

JF
Jehan François
May 13, 2026
5/5

I had a great first experience at this location. My smoothie was hand delivered to my table and food as well. I appreciate the little things as I had my baby and I was juggling a lot. The young man took my order quickly and explained all the menu items that were new to me. The food was fresh and well presented and such good flavors. I’ll be back!

Review photoReview photoReview photoReview photo

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