Roger King
September 16, 2026GoogleWaited 2 months for a th400 that doesnt shift into 3rd
Roger King
September 16, 2026GoogleWaited 2 months for a th400 that doesnt shift into 3rd
David Garcia
September 10, 2026GoogleDisappointingly there is no negative 5 star option, I will never spend another dollar with this company ever again. I ordered a transmission through them just for them to be entirely vague on the process and where its at the entire time, if you order through this company, expect to never be able to talk to customer service or anything like that, They will constantly send you to voicemail unless you call the branch to order something because obviously they only care if you’re willing to buy something, They will also tell you that your package has shipped and give you the bill of lading, but then also proceed to say your order is on hold so you never really know what is going on.
The business replied on Google · September 10, 2026
Thank you for the feedback, and I sincerely apologize for the frustration. I'm honestly a bit confused by some of what you described and would like to look into it further. RevMax only has one location, so I'd like to confirm that it was actually us you were dealing with directly. Could you let me know what phone number or extension you were calling? All of our calls route through the front desk, so I'm surprised to hear you were unable to reach someone. I'm also confused by the "on hold" status, as that's not terminology we typically use. Was this a web order, and did you receive an automated email notification? If so, thank you for bringing it to my attention, as we pride ourselves on personally communicating with our customers and generally do not rely on automated updates. Please reach out with your order number and a few more details so I can investigate. Most importantly, let me know what I can do to turn this -5 star experience into a 5-star experience. We appreciate the opportunity to make things right.
Zave
March 11, 2026GoogleNo written review
maryann kinder
January 21, 2026GooglePlaced a 6K dollar order on Nov 26, was told it would ship out first of Dec, nothing, No communication at all. Called was given 3 different dates and never showed. Finally arrived on Jan 15. No torque convertor bolts(that were shown in ordering picture) Emailed to ask, no response. Called and asked was met with attitude. Would not do business again or recommend. Spend your money elsewhere.
ronnie high
December 18, 2025GoogleI placed an order for a torque converter been almost 2 weeks it still says the order is being processed I can’t get a answer or a email back I spent almost 1600 dollars on a part I could’ve got with circle d for the same price and better service but I wanted to try something not a great experience so far probably going back with circle d on the next build
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