100 reviews for The Galaxy's Finest Carpet and Upholstery Cleaning

I've used Galaxy several times always with excellent results. Honest & hard working!

The business replied on Google · October 12, 2026

Amazing work, wonderful customer service, and truly a great price. Galaxy’s Finest Carpet and Upholstery Cleaning is exactly the kind of small business that cares about people and takes real pride in what they do. I came to Chicago for a quick two day visit to check on my daughter, who’s figuring out life in her first apartment. Let’s just say… the carpet, the sofa, and her old white cotton bean bag she dragged from college were all in rough shape. With her busy schedule, I knew none of it would get cleaned unless I stepped in, however, I was in a panic because my flight home was in less than 48 hours. I found Galaxy’s Finest and called to explain the situation. Matt & Jeff were so kind, patient, and reassuring. They promised they’d take care of everything and even offered to call my daughter the day before and again when they were on the way. And they actually did it, no hassle, no stress. My daughter told me they were the sweetest, most professional people she’d ever met. She loved how easy the whole process was, and when she sent me pictures afterward, I was honestly shocked. They brought that poor bean bag back to life. Thank you, Matt & Jeff, for making my quick trip so much easier and for treating my daughter with such kindness.

The business replied on Google · September 7, 2026

No written review

The business replied on Google · June 26, 2026

Talk about a fast, friendly, and affordable service. From scheduling the service to the service itself everything was smooth. My carpets look brand new and you’d never notice a brown soda spilled! Will definitely use again and recommend!

The business replied on Google · June 22, 2026

Fantastic! Responsive, easy to schedule, and great work.

The business replied on Google · June 11, 2026

Very happy with the experience and the results. They were very professional, prompt and skilled.

The business replied on Google · June 6, 2026

Jeff did an amazing job! He was extremely professional, on time, and super thorough. My carpets and mattress look and smell so clean now! Honestly like brand new again. You can really tell he takes pride in his work and pays attention to the little details. I highly recommend him to anyone looking for quality cleaning services. He will not disappoint.

The business replied on Google · May 19, 2026

I don't think my couches have been this clean since I got them. Galaxy's Finest came in and restored life to them within what felt like no time at all, couldn't ask for better service!

The business replied on Google · May 19, 2026

Absolutely recommend Galaxy’s Finest cleaning company for its high- quality and dependable service. Matt was professional, quick, and courteous. My rugs look vibrant and fresh. Scheduling the service was also effortless. Thank you!!

The business replied on Google · April 22, 2026

Matt has been cleaning my studio carpets regularly for the last few years and I have nothing but positive things to say. Since I own/operate a fitness studio, we have limited timeframes where we can squeeze in a carpet cleaning with ample time to dry. Matt makes time to come out on the weekends (not his normal schedule) to accommodate. He and Jeff are incredibly kind, professional, and efficient. My floor feels new after every cleaning despite heavy foot traffic daily. I would highly recommend!

The business replied on Google · April 18, 2026

I had a a great experience with Jeff coming to clean my carpet and upholstery. Very professional and worked around my schedule. Highly recommended for anyone in the Chicagoland area.

The business replied on Google · April 13, 2026

We’ve trusted Jeff and Matt for over five years, and they consistently deliver outstanding results that keep us coming back year after year. Not only do they leave our furniture looking like new, but they also provide warm, truly world-class customer service. We couldn’t recommend them more highly. Need a carpet or sofa cleaned? Look no further! They’ll make the process easy.

The business replied on Google · April 5, 2026

I edit a newsletter for our community. The Galaxy’s Finest advertising in our newsletter. I had a large area rug and 2 rooms with white carpets cleaned. Jeff did an excellent job. Stains were removed, my area rug glistens and my 25 year old carpets look like new. Drying took about 6 hours. It was safe for my 2 dogs, even when damp. I am very pleased; he was very pleasant. I am having him come back to clean my upholstery and mattress. I recommend his service.

The business replied on Google · March 14, 2026

Jeff and Matt are great! They are knowledgeable, friendly, prompt and professional. I have used them three times and will continue to use them in the future. One time, they helped me solve a pest problem in my carpets and went above and beyond to research and provide additional solutions. Prices are reasonable and their work is fast - they take good care while they are in the house as well. I would recommend them to anyone!

The business replied on Google · March 5, 2026

No written review

The business replied on Google · February 27, 2026

I’ve used Galaxy’s Finest a few times and everting has been fantastic, but recently I had a very stubborn stain on a bedroom carpet. Matt came out three times to treat it to ensure it was completely gone. Fantastic customer service and great work!

The business replied on Google · February 25, 2026

Not sure about who gave him the one star review, but I can tell you as a real estate broker who handles almost all residential sales. I met Jeff and had my first experience with The Galaxy's Finest Carpet and Upholstery Cleaning in 2005 through a client. I've used him personally and referred him plenty of times over the years. I'm genuinely surprised I didn't leave a review sooner, but I'll make up for it here. He's a very nice guy. His communication was great. I reached out to the middle of last week and we scheduled a carpet cleaning first thing Monday morning. He was here 20 minutes early on a 7 AM appointment. He cleaned the carpets in two bedrooms on the stairwell leading to the family room downstairs and the family room itself in three hours. He wasn't here for a minute longer than he had estimated it would take. The house is just as clean and organized as it was when he arrived. Not sure what more you can ask for other than somebody who is professional, who communicates, and who executes the game plan that they laid out for you. I highly recommend.

The business replied on Google · February 23, 2026

I love that he did not just give me an estimate but gave me a flat price. He even followed up after the appointment with some tips on my carpet stain!

The business replied on Google · February 9, 2026

We needed a carpet cleaned urgently. Even though on this particular occasion Jeff was not available to come over same day, he was extremely generous with his time and expertise, and helped guide us through the process of choosing a qualified service provider. I would definitely trust Galaxy for future carpet cleaning needs.

The business replied on Google · January 7, 2026

Jeff is always prompt, professional, and does a great job. Highly recommend!

The business replied on Google · December 17, 2025