5 reviews for Supercuts

No written review

I recently had a balayage done at this location just a few weeks ago in late October. I initially loved the darker beige-bronde color, but after only 5 washes, it has faded significantly and my hair is now much blonder than I wanted, even more than what I came in with. I specifically asked for a natural, darker color that would blend with my brunette roots as my hair grows out, as I have spend the past ten months without bleaching to return to my natural. I’m disappointed that the result hasn’t lasted as I had discussed with my stylist, who was super sweet in all honesty! I don’t blame her as she seems very professional, but when discussing the best course of treatment for the goal I was looking for, no concerns were brought up about the longevity of the new color in my hair. I’ve since returned to Paris, France, so unfortunately I’m unable to come back to the salon for a correction and won’t be back until December. I’d really appreciate it if this could be forwarded to the Franklin salon manager and let me know whether a refund or partial refund would be possible. I’d also like to know which toner formula was used during my appointment if possible in order to try and correct my color while I am here. I’m happy to provide photos showing how my hair looked immediately after the appointment compared with how it looks now. Thank you for your time and understanding!

No written review

Update October 2026: The Supercuts did my hair and the hair of a friend of mine for my wedding! It was a wonderful experience again and they didn't gouge me with "wedding prices." September 2026: Amanda and Lane were wonderful and so helpful making sure that I could get my hair colored and washed even though it took extra work for them because I am in a wheelchair. I’m a customer for life!

Great