Ask Tailwind about Spa and Nails on Mesa

Issue Rate
27.3%
27 of 99 reviews are 1–2★lower is better
3.8/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
64
4-star
5
3-star
3
2-star
3low
1-star
24low
Number of orders
0
Total Reviews
99
Low ratings
27
?How do we calculate TailwindScore?
S
Beauty Salons

Spa and Nails on Mesa

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Aggregated statistics from all platforms

Google reviews
Issue Rate
27.27%
3.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
64
4-star
5
3-star
3
2-star
3
1-star
24
Number of orders
0
Total Reviews
99
Low ratings
27

Reliability Score

Weak
Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business
27.3%
Average: Beauty Salons
12.3%
All businesses on Tailwind
12.4%
You're 9% better than the industry average!

Latest reviews

See all 99 reviews
AC
Ana Cowley
Aug 29, 2026
5/5

Love this place, thanks Calvin, Dorothy and Helen 💜

YM
Yolie Miranda
Aug 12, 2026
5/5

Exceptional, welcoming, and aesthetically pleasing nails completed efficiently.

ED
elizabeth deshaies
Jul 26, 2026
5/5

Enjoyed this experience as a walk in and always indecisive brought my own polish yet it was unusable. Switched to gel polish.🫣 Ryan was pleasant, professional, and patient!

Review photoReview photo
JM
Jackie M
Jul 5, 2026
1/5

Careful they charge you here to even say hello! I called asked for prices before I went they said, a full set acrylic with gel would be $60 I go in and got charged $130 I got charge extra for the length (size3) for shaping (coffin) and extra cause I asked for white color!!!! Lady who helped me TRACY was super rude, rough and just simply did , what she wanted. Look around for other place I think I even got charged for the complementary Diet Coke they offered .

EL
Emily Lea Williams
May 28, 2026
5/5

No written review

NS
Natalia Salgado
Mar 16, 2026
1/5

The absolute worst place I have ever gotten my nails done. I had to file them myself, they thinned them so much the nail is sore, they left a huge gap from my cuticle to the polish it looks like I got them done a week ago. Absolutely TERRIBLE! Run, do not step foot here

CF
Cles Follett
Mar 3, 2026
5/5

Attention to detail was excellent. Thanks Henry!

Review photo
BP
brittney potts
Feb 16, 2026
5/5

Wonderful customer service , every time I go they always do an amazing job with whatever service I ask for. Pricing is reasonable.

EK
Elizabeth King
Jan 14, 2026
5/5

No written review

PH
Paty Hall
Dec 20, 2025
5/5

This is my favorite place for Gel Manicure and Deluxe SPA Pedicure, excellent staff, many varied services, and experienced professional staff. Keith and Helen were awesome!! Love their skills , professionalism.

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