Ask Tailwind about Smallcakes Cupcakery Smyrna
Issue Rate
6.0%
30 of 500 reviews are 1–2★lower is better4.7/5
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5-star
446
4-star
15
3-star
9
2-star
11low
1-star
19low
Number of orders
0
Total Reviews
500
Low ratings
30
S
Aggregated statistics from all platforms
Reliability Score
AverageTrust Score61/100
Comparison with the industry
lower is betterProbability of issues per order
This business
6.0%
Average: Bars / Restaurants
13.2%
All businesses on Tailwind
12.4%
You're 66% better than the industry average!
Latest reviews
KS
Karen Samaca
Aug 25, 2026
5/5
Got my birthday cake here and it came out beautifully! Communication was great and the flavor was amazing as always.
Issue Rate
6.0%
30 of 500 reviews are 1–2★lower is better4.7/5
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5-star
446
4-star
15
3-star
9
2-star
11low
1-star
19low
Number of orders
0
Total Reviews
500
Low ratings
30
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