Ask Tailwind about Rugsan - Restaurant & Mediterranean Food

Issue Rate

21.3%

19 of 89 reviews are 1–2★lower is better

4.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

4-star

3-star

2-star

3low

1-star

16low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?

Bars / Restaurants

Rugsan - Restaurant & Mediterranean Food

Aggregated statistics from all platforms

Google reviews

Issue Rate

21.35%

4.10/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

4-star

3-star

2-star

1-star

Number of orders

Total Reviews

Low ratings

Reliability Score

Weak

Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business

21.3%

Average: Bars / Restaurants

14.3%

All businesses on Tailwind

12.8%

You're 9% better than the industry average!

Latest reviews

See all 89 reviews

Mo A

Sep 18, 2026

1/5

Service is good but food not very well I would not recommend here

Hb Ibrahim

Sep 17, 2026

3/5

Their food is not like before and if you come in morning for breakfast you will be served by a person with ghost face

Abdinoor Hassan

Sep 16, 2026

5/5

No written review

Chad Lindstrom

Sep 10, 2026

5/5

Stop by and enjoy this East African cuisine. Tried the goat meat with rice and would highly recommend. Flavor was amazing

Mushtaq Muse

Sep 6, 2026

5/5

Oh wow! This restaurant has some of the best rice, chicken, and goat meat I’ve had! Their special kay-kay with chicken suqaar is absolutely delicious. 🤤 For the young ones, you guys should definitely try their loaded fries absolutely phenomenal! Everything was so flavorful and delicious. Definitely worth trying! 👌🏽

Hashi sigale

Aug 7, 2026

5/5

Good but please improve the rice with chicken put more siding little bean one boil eggs do more improve.

mustafa ibro

Jul 22, 2026

5/5

No written review

Jordan Lettow

Jul 20, 2026

5/5

No written review

Jemil Bedru

Jul 2, 2026

2/5

No written review

H A

Jun 30, 2026

5/5

I had the chicken suqaar and bariis, and it was absolutely amazing! Everything was fresh, flavorful, and cooked perfectly. Even my kids, who usually don’t like restaurant food, loved it and ate everything. That says a lot! The food was a 10/10, and I would definitely recommend this place to anyone looking for a delicious meal. We’ll definitely be coming back!

Issue Rate

21.3%

19 of 89 reviews are 1–2★lower is better

4.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

4-star

3-star

2-star

3low

1-star

16low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?