500 reviews for Real Gem Jewelers

Started with real gem over 35 years ago. Very trustworthy. Customer service is top notch. We have dealt mostly with Beth who is a real gem herself! We only have our wedding rings inspected and cleaned at Real Gem, when we vacation here from Arizona. We highly recommend them.

Worked hard to find the correct watch band for my husband.

Great customer service! Knowledgeable... thanks Beth

Have been using Real Gem for 30 years. Beth, Duane and the rest of the staff are amazing. They give a personal touch and have the knowledge to help you with your purchase, repairs etc. Great small town business!

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I went in to get a few watch links taken off to resize my watch and the lady was super nice and educating and I have a harder watch to refit and she still did it perfectly first try and it didn’t take that long to wait for and she was even really nice on the phone when she called to have me come pick it up I appreciate this place a lot.

Always great customer care. The work on my jewelry is excellent and the pricing is really great.

I brought ring in to get resized and it came back amazing and fits exactly as expected and price was way cheaper than others

Love Real Gem. Local, friendly, and helpful staff. It's my go to for jewelery purchases.

I stopped in during a visit to Shakopee and found the perfect ring. After looking at a few that were outside my budget, I was shown something less expensive and I just love it. Will be back to purchase other pieces from this collection.

Real Gem is my go to jeweler that I trust to repair and clean our jewelry. Everyone is very friendly and knowledgeable to work with. Love that store downtown Shakopee!

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Great customer service and friendly employees!

The staff is always very friendly and helpful. It was easy to contact them on progress of the repair on my watch. Would recommend to friends and family.

Love going to this location! The team is always friendly, communicates well, and is incredibly easy to work with. They make the entire experience enjoyable every time.

Several years ago, the Prior Lake local jeweler my wife and I had worked with finally retired. We had so appreciated and enjoyed dealing with a small 'family' store that we looked for someone with the same experienced skills and neighbor-like style. We found both of these at Real Gem in Shakopee, working with Beth and Ginger. They have assisted us in routine maintenance of designer watches and jewelry, and in repairs of an heirloom wedding ring. We have always been impressed and well taken care of. We expect to continue our relationship with Real Gem well into our futures. Dr. Michael and Portia Vogt

I always receive prompt, pleasant and professional service when I visit Real Gem Jewelers’

I had this place recommended from a friend for jewelry repair and fixing. This place did not disappoint! They were so nice and friendly. Beth who helped me was great to work with and she is very knowledgeable. I had my ring resized and it came back looking way better than when I dropped it off and polished and the resizing fit my finger perfect. Thank you so much!

Staff are always friendly and helpful. The jeweler provided clear recommendations and offered to assist with future purchase.