JC
Juan Carlos Bernal
November 2, 2026Google5/5
They are the best !!
← Back to New York Sound and Security score
5 reviews for New York Sound and Security
WW
WILLY WILL
October 29, 2026Google5/5
No written review
AS
Alleya Shakoo
October 23, 2026Google1/5
They are very rude , bad customer service I would never bring my car back here ever again
The business replied on Google · October 24, 2026
Hello Alleya, We are so sorry but we will never give another customer personal information without that customer permission.
FS
Flavio S
October 12, 2026Google1/5
2 años atrás me instalaron en este lugar un remote star de Dronemobile en mi BMW me cobraron 1,000 dolares y tengo recibos , desde el primer dia de instalación el sistema comenzó a drenar la bateria de mi carro , volví y me pusieron otro modulo más barato y el problema siguíó. No pudieron detectar el problema fuí tercera vez y la clasica vén otro dia para revisar , hoy estamos ocupados .. Así me cansaron hasta que desistí . Compré batería nueva para mi carro , nuevo alternador y nada . Dejé de usar el remote star y ayer pasé a la tienda a que me desinstalen el sistema del remote star porque ya estaba harto de ese sistema que me seguía dañando el carro. Me cobraron encima 100 dolares por quitar todo ese cablerio de la foto. Osea perdí 1,000 por la instalación más 100 por remover un total de 1,100 dolares tirados a la basura por una mala instalación . Si ván a este lugar están advertidos y depende de uds como clientes . Yo solo cuento mi historia como cliente en este lugar .
The business replied on Google · October 12, 2026
Hello Flavio, I am the person that was dealing with you all this time back in January 2024, As I recall we installed the system you reserched at that moment that you wanted in your X5, and we ordered all the parts required to be able to have that Compustar system in a BMW of that year. we was able to accomplished that installation but there was always a Issue with your X5 and the compustar and that is when we Recommended a System that comes Specific for BMW after that you didnt have problems with the remote start. We didnt overchared you or changed parts for a cheaper brand in any way, For BMW and Benz the remote starts are not the same. I always explained you what was going to be done in your vechicle, as you even came back to do others Jobs after that for the last 2 years. If this reveiw make you happy we just wish you the best.
JM
jy ma
October 7, 2026Google3/5
the workers who install are very good people and they are the only reason i come to this shop. the people in the front desk however i feel dont really care about the customers or customers service. one guy tried to charge me literally double for a 40$ tweeter. then he says shop cant compete with online prices but i went to another audio shop and bout it for 45$. now i understand they have to pay their workers and cost of the operation but trying to charge double for most of the stuff they sell i think is crazy. i dont feel like they care at all about my business or my satisfaction i think the customer service could use some work. also its annoying how one person can say a cheaper price for an item and another a totally more expensive price.
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