500 reviews for McDonald's

Didn’t receive my curbside order. Couldn’t cancel and didn’t receive refund. Manager walked out 20 minutes later. I know it’s McDonald’s but still.

Absolutely terrible experience. I ordered through the McDonald’s app specifically to save time, only to spend about 30 minutes waiting for my order. What makes it even more frustrating is that the order apparently wasn’t even prepared until I arrived. When I pulled up to the drive-through, I waited for about two minutes without anyone answering or even acknowledging that we had pulled up. After finally getting someone’s attention, I still ended up waiting around 30 minutes for an order that I had already placed through the app. I also want to specifically mention Manager Miguel, who was in charge during this experience. The overall atmosphere in the restaurant was extremely relaxed. From what I observed, employees appeared to be moving at a very slow pace, and there was very little sense of urgency despite customers waiting for their orders. It certainly did not give the impression that getting orders out in a timely manner was a priority. This completely defeats the purpose of ordering ahead through the app. The whole point is to have your food prepared and ready—or at least being prepared—when you arrive. Instead, I essentially placed an order in advance and then waited for the restaurant to start making it after I got there. If customers are going to use the app to order ahead, the restaurant needs to actually honor the convenience it is supposed to provide. Waiting 30 minutes for an order that was supposedly placed ahead of time is unacceptable. The lack of urgency, the failure to acknowledge us at the drive-through, and the overall relaxed attitude toward waiting customers made this an extremely frustrating experience. 1 star. I hope management takes this seriously and addresses the lack of urgency and customer service.

My order was made wrong someone can't read a ticket thanks for ruining my lunch... I asked for no ketchup just smeared my stuff with ketchup ridiculous

Exceptionally poor service, no one speaks English

No written review

online order, just drinks and they were Very slow when I went inside to pick up.

Damn, every single time I order from this McDonald's something is missing or not what I ordered. Wrong drink, forgot to add the hash brown, no napkins, wrong meal. What's going on????? Worst McDonald's ever. Avoid it and go somewhere else

The fries tasted weird, to the point I didn’t finish them. I’ve been to a lot of McDonald’s and never gotten weird tasting fries like that. Idk what they’re doing to the fries here but it ain’t right.

My order is wrong.....Every friggin time!

No written review

Quite literally the most inept and rude staff I’ve ever encountered.

Usually reliable. I arrived 10 minutes before I needed to catch my bus. Order a sandwich and iced tea. Saw my sandwich put in a bag. The bag kept getting pushed down the line. 2 minutes before my bus, I asked for my order, “I just need an iced tea and my bag.” Someone said okay. I saw my bus a few intersections away and firmly asked for my sandwich, “Now please.” The manager said, Give me 2 minutes to get your drink.” He finally handed my my bag and I ran for the bus. No drink. Just made it.

No written review

Can’t get an order right at this McDonalds (or any of them anymore, really) - last visit I asked for DECAF coffee with 3 cream and 3 sugar- got 2 cream and 2 sugar (on the cup sticker). Today asked for DECAF and got REGULAR COFFEE!! Caffeine makes me ill if I get too much- HEALTH REASON!!! Staff just doesn’t pay attention and if I drank this REGULAR COFFEE by accident I WOULD GET SICK!! McDonalds service has become horrible- most times I go to McDonalds they get my order wrong. Not exaggerating- 90% of the time my order is WRONG!!

No written review

I was walking home after a late night and decided to place an order through the app. Because it was late, the only option was a pickup through the drive thru. While a little awkward, I had little issue standing in a drive thru line. I got behind some cars, but when I came up to the speakers, no one greeted me. So I pull up to the cashier windows, show him my order and he tells me to go onto the next window. There, what I'm assuming to be, the manager informs me, that despite paying for my meal, they couldn't give me my order because I wasn't in a car. "It was a liability." I replied "Lame" and walked around. I asked this kind gentleman if he could go and claim my order for me. I really should have just gone into the gas station next door and saved myself the trouble. This has irreparablely ruined my perception of not only this McDonald's, but the entire McDonald's brand.

Hi, I attempted to order food here during evening hours through the drive through without a vehicle and while I was allowed by the cashier to place my order and payment, the manager here did not give me my order and cited she was not legally obligated to provide me my food, issue a refund, or provide any remedy. I will be reporting this location to the States AG office promptly,

Siempre que compro comida se les olvida por algo como por ejemplo la soda, la salsa o papas.

No written review

No written review