Ask Tailwind about McDonald's

Issue Rate

46.2%

231 of 500 reviews are 1–2★lower is better

3.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

151

4-star

3-star

2-star

46low

1-star

185low

Number of orders

Total Reviews

500

Low ratings

231

?How do we calculate TailwindScore?

Bars / Restaurants

McDonald's

Visit company website

Aggregated statistics from all platforms

Google reviews

Issue Rate

46.20%

3.10/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

151

4-star

3-star

2-star

1-star

185

Number of orders

Total Reviews

500

Low ratings

231

Reliability Score

Weak

Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business

46.2%

Average: Bars / Restaurants

13.7%

All businesses on Tailwind

12.6%

You're 0% better than the industry average!

Latest reviews

See all 500 reviews

Rich Hardman

Sep 23, 2026

4/5

No written review

Apdalat Quinonez

Sep 22, 2026

5/5

No written review

Keith Claude

Sep 21, 2026

5/5

Outstanding customer service and food quality! The staff was incredibly welcoming, and my order was ready in less than 3 minutes using their kiosk. The fries were hot, the iced tea was fresh, and the team went above and beyond to double check that everything was to my liking. I highly recommend this specific location at Rancho Sahuarita Road near the I-19 freeway in Green Valley. They waved goodbye to me as I left.

Will Wright

Sep 20, 2026

3/5

No written review

Ian Casey

Sep 16, 2026

5/5

Amazing service Ricky was super nice and willing to help us with anything

Blake M

Sep 16, 2026

1/5

No written review

Alexis Monroy

Sep 14, 2026

2/5

Waiting in the drive through for over 15 min for some damn nuggets, and they still forgot the sauce.

Patrick

Sep 13, 2026

5/5

Staff is always very friendly when they come out with orders, and bring them to the table.

Donna Schissler

Sep 11, 2026

2/5

No written review

Don LaVetter

Sep 9, 2026

5/5

No written review

Issue Rate

46.2%

231 of 500 reviews are 1–2★lower is better

3.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

151

4-star

3-star

2-star

46low

1-star

185low

Number of orders

Total Reviews

500

Low ratings