5 reviews for Macy Cleaners

No written review

A disgusting place everything is broken, and the prices are outrageous

Their prices are unbelievably high. I paid $45 for just 10 pounds of laundry, and it was only a basic wash—no ironing, no folding, and no special service. This was my first time using them, even though I live nearby, and it will definitely be my last. I do not recommend this place. Their prices are extremely overpriced, almost like tourist prices, and the facility itself looks old, worn out, and not very clean. Overall, it was a very disappointing experience. أسعارهم مرتفعة جدًا بشكل خيالي. دفعت 45 دولارًا مقابل 10 أرطال من الملابس، مع أن الخدمة كانت غسيلًا عاديًا فقط، بدون كي أو ترتيب. كانت هذه أول تجربة لي معهم، رغم أنني أسكن قريبًا منهم، لكنها ستكون الأخيرة. لا أنصح بهم إطلاقًا. أسعارهم مبالغ فيها وكأنها موجهة للسياح، بالإضافة إلى أن المكان يبدو متهالكًا وغير نظيف، وهو ما زاد من سوء التجربة.

No written review

brought a pair of jeans in for hemming and was told the original hem could be kept. The first time I picked them up, the original hem was not done properly and another hem was added on top of it, making it look uneven and unnatural. I returned the next day because I was unhappy with the quality. The second time, the jeans were simply hemmed without the original hem at all. I came back again, and on the fourth visit the original hem was added back, but it was still uneven. There were also stains on the bottom of the jeans that were not there before. I was told they were “lipstick stains,” which is not true. It appeared to be marks left from the staff handling and measuring the jeans. What upset me most was the lack of accountability and the way I was treated. Instead of addressing the issue professionally, I was accused of only wanting a discount. I have been coming here for almost 10 years, and I expected much better customer service and respect. Not sure how to post a picture.