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100 reviews for Integrity 1st Car Pros

MC

Matt Childs

October 19, 2026Google
5/5

Battery died and had it towed in. They took great care of me and provided full details of the battery issue but other items that needed attention. Luke was an absolutely great and walked me through every aspect of the estimate. They completed all the repairs fast and efficiently. Will definitely be bringing the truck back here for regular maintenance. Thanks!

CC

Clarence Choffel

October 19, 2026Google
5/5

Justin, Luke and the technicians go above and beyond. They are honest, upfront and empathetic. They check and double check repairs and codes to ensure the job is complete. Thank you for taking care of our vehicles. Wrangler and Suburban.

Review photo

The business replied on Google · June 6, 2025

PK

Pam Kelly

October 17, 2026Google
5/5

Great customer service, very thorough, got a price and was pleased surprised. Got the parts in and my car was ready within an hour and a half. Ashley my service writer went above and beyond to take care of my needs!! Highly recommend Integrity!!! Ashley and team made my car the bougiest car in Plano!!! And now shining !!!

The business replied on Google · October 15, 2026

BD

Brittany DeMois

October 16, 2026Google
5/5

So helpful! Thank you! Shout out to Luke and Jeb!

The business replied on Google · October 19, 2026

PT

Phil The Ninja

October 16, 2026Google
5/5

Good spot!

The business replied on Google · October 19, 2026

SS

Sai Srujan Penugonda

October 16, 2026Google
5/5

This is first time I tried getting servicing done other than official dealer. They have been extremely professional, where after detailed check they just suggested which are absolutely required and not up selling anything which is not required immediately. Happy with the experience and will definitely reach out to them in future :) Worked with Jeb and he is great with explaining things clearly 👍🏻

The business replied on Google · October 19, 2026

AZ

Aaron Zhao

October 16, 2026Google
5/5

Luke and Ashley helped me, very professional and polite, reasonably priced for an oil change.

The business replied on Google · October 19, 2026

RM

Renee Manuel Lawhorne

October 15, 2026Google
5/5

Staff is so kind and trustworthy! I highly recommend!!!

The business replied on Google · May 21, 2024

ME

Megan Elias

October 15, 2026Google
5/5

Very kind people and efficient work. Took my car in same day for a state inspection and had it completed in about 25 minutes from arrival. Justin was very nice and answered additional questions I had and even looked at my car afterward free of charge. Will definitely be back!

The business replied on Google · October 16, 2026

LL

Lesley Lanchbury

October 15, 2026Google
5/5

Friendly clean quick and a very positive experience !

The business replied on Google · October 15, 2026

CH

Christine Hart

October 14, 2026Google
5/5

Fast and efficient service provided. This is my go to place.

The business replied on Google · August 5, 2024

MB

MelotheGDane Booth

October 14, 2026Google
5/5

Luke and the team at Integrity 1st always take great care of our cars! Thanks for making my Jeep smooth and quiet again with the new tread! Will be back again and again!

Review photo

The business replied on Google · October 15, 2026

SD

Stacey Dils

October 10, 2026Google
5/5

No written review

The business replied on Google · October 12, 2026

MP

Mel Pokorny

October 10, 2026Google
5/5

Wonderful experience at Integrity 1st Automotive, North Plano! I was immediately greeted and my vehicle inspection was quickly initiated by Nick. He was friendly, courteous, and knowledgable. I was in and out within 30 minutes! I didn’t get the name of the gentleman who performed the inspection, but he was kind, efficient, and professional. Hats off to the owner for Nick, Frankie and the staff of excellent service professionals.. They made my visit comfortable and stress free!

The business replied on Google · April 15, 2024

DK

David Knowlton

October 9, 2026Google
5/5

These guys are honest and thorough. I have come to trust them deeply from my 2 visits. I can tell integrity is actually a value and priority of theirs.

The business replied on Google · July 2, 2025

PS

Pierre Scholz

October 9, 2026Google
5/5

Best service in town by far. Will never ever go somewhere else.

The business replied on Google · October 12, 2026

JY

joon yoon

October 8, 2026Google
5/5

Professional and great service. Very knowledgeable and high touch approach.

The business replied on Google · October 12, 2026

JD

Jacob D

October 7, 2026Google
5/5

Best customer service I’ve ever received.

The business replied on Google · October 8, 2026

RS

Rahul Shah

October 7, 2026Google
5/5

No written review

The business replied on Google · October 8, 2026

JO

Joshua Oh

October 6, 2026Google
5/5

They take great care of their customers and are very honest.

The business replied on Google · March 26, 2025

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