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273 reviews for Hand & Stone Massage and Facial Spa

DL

Deborah Lee

June 23, 2026Google
5/5

No written review

The business replied on Google · June 25, 2026

Dear Deborah, We appreciate your rating and are pleased your experience was a good one.

SH

Steve Hogan

June 12, 2026Google
1/5

Set up appointment thru the chat bot because that was only option. Took morning off to get massage. System screwed up

The business replied on Google · June 15, 2026

Hello Steve, We’re sorry to hear about your experience and value your feedback. If you’d like to speak with our team, please call (770) 954-8822.

LW

Lee Williams

March 31, 2026Google
5/5

Very friendly and fast services

The business replied on Google · April 1, 2026

Hi Lee, Thank you for your positive review. It’s great to hear your visit was a success.

5★ Post Card
AK

Anita Koch

January 12, 2026Google
5/5

Great service!

The business replied on Google · February 13, 2026

Anita, at Hand & Stone Massage and Facial Spa. the feedback of our community is important to us. Thank you for sharing your positive experience!

5★ Post Card
DE

Denise Estes

December 23, 2025Google
5/5

Great service

The business replied on Google · December 27, 2025

Denise, thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!

5★ Post Card
PP

Polly Polly

October 16, 2025Google
5/5

Mikayla is the most amazing Facialist. I joined for monthly facials after an incredible treatment. She carefully explains what she is doing, she is professional, gentle and very knowledgeable. The experience felt like a ‘Hollywood’ experience that you read about in magazines.

The business replied on Google · October 17, 2025

Hello, It is great to hear our wonderful staff was so considerate during your appointment! We hope to see you here again in the future!

5★ Post Card
MS

monte selvidge

August 5, 2025Google
5/5

Great atmosphere, Sheila was awesome.

5★ Post Card
RV

Robbie Vincent

July 27, 2025Google
5/5

The Cartersville location is fantastic! The front desk staff are always friendly and helpful and Nikkitia is amazing! She always exhibits a kind and caring demeanor and is extremely professional.

5★ Post Card
NP

Nan Panter

July 24, 2025Google
5/5

Nikitia is excellent with calm, smooth massage techniques. The touch pressure has been perfect and I feel wonderful when it’s over!!! It’s nice to go in feeling really sore all over and come out with some relief

The business replied on Google · July 24, 2025

Hi, thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!

5★ Post Card
AR

Autumn Reeves

July 23, 2025Google
5/5

I would just like to say how wonderful Nikitia has been. I started coming to Hand and Stone as a treat to myself (as a busy mom and full-time employee) around 3 months ago and she has been fantastic everytime I come in! She is very attentive and always making sure my massage is going well. Not to mention, she is extremely kind. I’m happy I’ve found a masseuse I can always come back to! Normally I would just be fine with anyone available, but she is just so wonderful I’d prefer to ask for her instead. I would highly recommend Nikita to anyone trying to find a great masseuse. She really seems to care about her clients and listen. I always leave more calm, relaxed and happier than I was when I walked in. She has truly mastered her art!

5★ Post Card
PD

Paula Daves

July 23, 2025Google
5/5

No written review

The business replied on Google · July 24, 2025

Hi Paula, we're pleased to hear you were satisfied with your experience at Hand & Stone - Cartersville! Come back and see us again any time!

SW

Stephanie White

July 23, 2025Google
5/5

Chanel is the best massage therapist I’ve ever visited. Over the year that I’ve seen her, she’s become a friend who is always willing to hear about my life and swap advice. She gives awesome deep tissue massage, which has been crucial in helping with my mobility and pain issues.

5★ Post Card
ND

Nikki D

July 23, 2025Google
5/5

Chanel is God sent! She is patient and attentive to what you need and what your body tells her it needs as well! Thank you!

5★ Post Card
EE

eunice edmonds

July 15, 2025Google
5/5

Nya was professional and courteous. Best facial I have ever had. Thank you. Mk exemplified outstanding customer service..

The business replied on Google · July 24, 2025

Hello, It is great to hear our wonderful staff was so considerate during your appointment! We hope to see you here again in the future!

5★ Post Card
RB

Ryann Beasley

July 12, 2025Google
5/5

Mary Katherine the receptionist made me feel right at home. She was incredibly friendly, enthusiastic, and knowledgeable about the studio and procedures. Bianca was my massage therapist. She was amazing! She listened to what my problem areas were, was knowledgeable about the products used, and applied the perfect amount of pressure. I will definitely be back!

The business replied on Google · July 13, 2025

Hi Ryann, it is great to hear our wonderful staff was so considerate during your appointment! We hope to see you here again in the future!

5★ Post Card
MT

m trom

July 8, 2025Google
5/5

Makayla is an exceptional esthetician, and I'm thrilled to share my experience with her. From the moment you meet her, her passion for skincare is evident. She genuinely cares about her clients and their skin health, which makes every treatment feel personalized and effective. Makayla's refreshing personality is a true highlight of the experience. She creates a comfortable and welcoming atmosphere, making you feel at ease from the start. Her ability to connect with clients on a personal level, combined with her expertise, makes each session a truly enjoyable and beneficial experience. One of the things that stands out most about Makayla is her dedication to understanding each client's unique skin concerns. She takes the time to listen, assess, and tailor treatments to achieve the best possible results. This personalized approach, combined with her knowledge of expert skincare, ensures that you leave feeling refreshed, confident, and with a plan to maintain healthy skin.

The business replied on Google · July 18, 2025

Hi, thanks for highlighting our staff in your positive review! If there is ever anything else we can assist you with, please don't hesitate to reach out.

5★ Post Card
SC

Shannon Cappello

July 7, 2025Google
5/5

Makayla is a true gem! Her professionalism and understanding of skin care instantly put me at ease. She takes the time to listen, assess your skin’s needs, and deliver treatments with both precision and compassion. I always leave feeling refreshed, informed, and confident in the care I received. Makayla creates a welcoming, comfortable environmen, and I highly recommend her to anyone looking for expert skin care.

The business replied on Google · July 9, 2025

Hi Shannon, thanks for highlighting our staff in your positive review! If there is ever anything else we can assist you with, please don't hesitate to reach out.

5★ Post Card
AH

Andrew Hammock

July 7, 2025Google
5/5

Amy gives by far the best massage and overall experience I've ever got. Ask for her, thank me later

The business replied on Google · July 8, 2025

Hi Andrew, thanks for highlighting our staff in your positive review! If there is ever anything else we can assist you with, please don't hesitate to reach out.

5★ Post Card
GC

G C

July 7, 2025Google
5/5

Amy was professional and very kind. She helped me feel comfortable and relax. Massages are not something I generally am able to enjoy but Amy put me at ease and gave me an amazing massage.

The business replied on Google · July 8, 2025

Hello, thanks for highlighting our staff in your positive review! If there is ever anything else we can assist you with, please don't hesitate to reach out.

5★ Post Card
LC

Lexy C

July 6, 2025Google
5/5

No written review

The business replied on Google · July 7, 2025

Hi Lexy, we're pleased to hear you were satisfied with your experience at Hand & Stone - Cartersville! Come back and see us again any time!

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