Catherine Carroll
October 12, 2026GoogleGlydon Lord Baltimore has always provided excellent service. My wrinkled mother of the bride gown was beautifully pressed.
The business replied on Google · October 12, 2026
Thank you so much, Catherine, for taking the time to share this and for the 5-stars! We try our very best to make sure you look your best, and our team really appreciates your kind words.
Antony Marcantoni
September 19, 2026GoogleThis place gave away our clothes in violation of Maryland Law. There was never a 30 day written notice given, and instead following Maryland law which requires a 30 day written notice before giving away items if they were not picked up, the donated them. Also, they have a delivery service and now our address. We have been a customer for years, and I'm very disappointed that we are writing only our second negative review ever. Nobody called, nor left a message or ever tried to go the extra mile while also violating Maryland's law. We will be filing a complaint a lawsuit in small claims court to retrieve the value of our items back. I'm curious if they were actually given away.
The business replied on Google · September 21, 2026
Hi Anthony - Thanks for your message. We take this very seriously and follow MD law regarding unclaimed items. It doesn't benefit us in any way not to reunite garments with their owners, and we take all steps necessary to do so. Our policies are also posted in-store. We have sent multiple texts to you since April, when your items were ready for pick-up, along with a postcard reminder in June. The number on file was correct, since you finally responded on 9/19/26 to our most recent text on 9/4/26 that you would come in to pick them up. We don't have space in our stores to store items long-term, so your items have been on a separate rack since we haven't heard from you. In the future, we would suggest that before you threaten a small business through a reviews platform, that you contact them during business hours to discuss the situation.
Patrick Ciociola
July 22, 2026GoogleNo written review
The business replied on Google · July 29, 2026
Thank you so much for the 5-stars, Patrick! We're so glad to know you were pleased with your dry cleaning order. We look forward to seeing you again soon!
alice dearing
July 31, 2025GoogleSo happy I found Glyndon Lord Baltimore. They are friendly, have app/text services that make things easy, and they clean beautifully. My clothes are always fresh and like new. They have nice hangers and garment covers too! Highly recommend!
The business replied on Google · August 1, 2025
We appreciate this so much, Alice! Thank you for taking the time to share your experience and for the 5-stars. We look forward to seeing you again soon!
Margaret Sandler
March 20, 2023GoogleAlways a great experience. Great service
The business replied on Google · June 1, 2023
Thank you, Margaret, for taking the time to leave such a lovely review! We appreciate your kind words and are thrilled to know that you consistently have a positive experience with us. It means a lot to our entire team.
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