Ask Tailwind about GALAXY SMOKE SHOP
Issue Rate
18.8%
3 of 16 reviews are 1–2★lower is better4.3/5
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5-star
13
4-star
0
3-star
0
2-star
1low
1-star
2low
Number of orders
0
Total Reviews
16
Low ratings
3
G
Aggregated statistics from all platforms
Reliability Score
WeakTrust Score0/100
Comparison with the industry
lower is betterProbability of issues per order
This business
18.8%
Average: Retail
14.9%
All businesses on Tailwind
13.3%
You're 27% better than the industry average!
Latest reviews
MM
Mark Malamud
Apr 13, 2026
1/5
Says it opens at 8 am but its a lie.
Issue Rate
18.8%
3 of 16 reviews are 1–2★lower is better4.3/5
▸Why the Issue Rate Is More Important Than the Average Rating?
A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.
5-star
13
4-star
0
3-star
0
2-star
1low
1-star
2low
Number of orders
0
Total Reviews
16
Low ratings
3
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