5 reviews for Classic Touch Cleaners

Overpriced and rude

Terrible customer service and ruined my white bed sheets and pillow cases. One of my pillow cases came back with a brown stain which I know was not there because it goes underneath another pillow case. My whites came back darker than what I left them.

My daughter dropped off several items and specifically asked if they could be ready the next day. The staff said yes, but did not mention any additional charges for rush service. When she picked up the items, not only was the total much higher than expected, but there was a $7 per piece rush fee added. This was never disclosed at drop-off. I spoke with the manager, who said they only explain pricing if the customer asks. That’s disappointing. If a customer is requesting next-day service, it should be clearly communicated that there is an extra charge. When I brought this to the attention of the manager, he was non-apologetic and rude. The lack of transparency is frustrating and something others should be aware of.

They helped get my suit ready when every other cleaners told me no! Little pricey but grateful

No written review