5 reviews for Countryside Mitsubishi

We had such a great experience working with Arsen! He made the entire car buying process easy and enjoyable. He was attentive, respectful, and extremely helpful from beginning to end. He never made us feel rushed and took the time to make sure we understood everything. His professionalism and genuine dedication to customer satisfaction really stood out. It’s not every day you come across someone who puts this much effort into making sure their customers are happy. We highly recommend Arsen to anyone looking for a great experience at the dealership!

I want to give a big shoutout to Arsen for the outstanding customer service! From the moment we arrived, he made us feel welcomed and taken care of. He was patient, professional, knowledgeable, and made sure all our questions were answered. He took great care of us throughout the entire process and made sure we were comfortable every step of the way. You can tell he genuinely cares about his customers and wants them to have the best experience possible. If you’re shopping for a vehicle, definitely ask for Arsen! We truly appreciate everything he did for us. Great service all around!

No written review

This place is manipulative, dishonest, desperate, racist, and disrespectful. I was allowed to come in at 3 pm and drive the car I was interested in and was not told the car was on hold for anyone. At 5 pm someone who seen the car that I was talking about purchasing walked through the door. Our salesman Arson left to attend to another customer in the middle of our sale. The customer from the day before did not have any down payment or anything on the vehicle. Nor were we told about established interest before we sat down to talk about total cost out the door. Our salesman left so I was left talking with the general manager and told him we were interested in the vehicle and wanted to purchase cash. I also stated, I wanted to purchase another vehicle for my son but financed. So I was shopping for two cars at once, which distracted my final sale purchase of signing on the first car. The general manager was the one who kept distracting me with other vehicles to sell as my 2nd purchase. I asked one last question to the general manager about the pricing on the first car, which he explained the policy. I was standing at the counter thinking we are settling the purchase. At that point they knowingly allowed the other person from the prior day to sign papers without stating that we were trying to purchase the vehicle. We simply verified the warranty, and their policy which we asked about. They stated we could do that and encouraged us wasting more of our time thinking we were getting reassurance on our purchase. They explained to us how to investigate by giving the vin number. Then they knowingly sold the car as we stood over an hour making the calls they suggested to gain clarity while finalizing the deal. After selling the car I was paying cash for they had the nerve to ask me do I want to purchase another car that he showed me for my 2nd car option to buy. My answer is a resounding, "NO!" Why would I purchase anything from a deceptive conniving salesman, if you wasted my time driving from an hour away? They knew I wanted to purchase and tried to sell me an additional car while I was trying to purchase the first one. That was a distraction obviously. Then tell me that other person signed the papers first. That's because you were selling me multiple cars at once. So they lost the potential of two sales for the price of one. I will not purchase any vehicles ever from them. It's unacceptable, deceptive, and manipulative. Those people walked away a day ago, but get to step in front of me when I'm there currently. They will never see a dime of my money. Beware of their practices, and their warranties were a lie. There are plenty of other better places to go to for cars if you read my other reviews, and I'll be happy to suggest.

Alex and Moe are always a pleasure to work with! Both are professional, knowledgeable, kind and helpful always! I recommend this place for excellent service always!