Ask Tailwind about Capitol Realty Group

Issue Rate
26.3%
5 of 19 reviews are 1–2★lower is better
3.9/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
14
4-star
0
3-star
0
2-star
0low
1-star
5low
Number of orders
0
Total Reviews
19
Low ratings
5
?How do we calculate TailwindScore?
C
Real Estate

Capitol Realty Group

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
26.32%
3.90/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
14
4-star
0
3-star
0
2-star
0
1-star
5
Number of orders
0
Total Reviews
19
Low ratings
5

Reliability Score

Weak
Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business
26.3%
Average: Real Estate
22.5%
All businesses on Tailwind
12.6%
You're 14% better than the industry average!

Latest reviews

See all 19 reviews
IC
Isaac Congdon
Jul 30, 2026
5/5

No written review

MJ
Mike James
Mar 29, 2024
5/5

No written review

LE
leopoldopru
Dec 17, 2023
1/5

No written review

TP
Thomas Park
Sep 6, 2023
5/5

Lived in a unit for 4 years. Had no issues. Capital team were amazing.

PB
Policarpo Baquera
Aug 31, 2023
5/5

I moved into one of their apartments in 2021 and had a great experience over the past two years. Michael was incredibly helpful during my apartment search, and once I moved in, Jeff was always responsive whenever there was a maintenance issue to resolve. I would have continued living in the apartment if it weren't for my relocation to another city.

MB
Maddie Brisbane
Aug 29, 2023
5/5

Michael helped me find a great unit in Beacon Hill. Both he and Jeff from property management were easy to communicate with, and responded quickly to all of my needs. I would highly recommend working with them if you’re looking to rent in Boston.

RD
Robert Davis
Nov 12, 2022
5/5

I was a tenant in a property managed by Capitol Realty for over 3 years. The staff was always responsive and attentive to any needs. They were extremely professional both in property repairs as well as tenant placement. Nothing but a positive experience.

MT
Michael Tenaglia
Jun 25, 2022
5/5

I own a condo in a building managed by Capital Realty Group. After over 2 years, I have had some issues which required Jeff’s attention. Jeff always responded quickly and professionally to address and correct the problem. I have always found Jeff to be courteous, professional and efficient.

JM
Jack McAuliffe
Jan 26, 2022
5/5

Been renting from Capitol Realty for close to 2 years now. In my experience, they have been nothing but professional and responsive to any issues, especially Jeff. Highly recommend.

MM
Missy Mood
Jan 23, 2022
5/5

My husband and I have lived here for 5 years now. Capitol Realty was the best when it came to showing us the rental and explaining all the details of the rental property and our lease. Jeff has always taken time to address our questions or problems/concerns regarding our rental. Any repairs needed have been executed in a responsive and timely manner. Jeff is quick to respond, even when I text him at 7am in the morning. LOL. Jeff and Capitol Realty are always there for us and that’s why we will be renewing our lease again!

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