Millen Autobody

Zero Quality Control, Endless Delays, and Billed for Unperformed Inspections I strongly advise anyone against using Millen Auto Body. My experience with them was frustrating from start to finish. My vehicle sat in their shop for six weeks for a right-front repair, and the entire process was defined by poor service and zero accountability. Charged for Inspections They Didn't Do: They charged over $100 for a "post-repair scan" and billed for servicing the right-front tire. Yet, the moment I turned on the ignition to drive away, the TPMS (tire pressure) warning light was glaring yellow on my dashboard (see the picture that I took after I got my key). They couldn't even bother to perform a two-minute tire pressure check before handing the keys back to me. Unreasonable Delays & Poor Communication: I called them at least ten times throughout the process. Multiple times when I asked for an update, they promised to check and call me back, but never did—forcing me to follow up every single time. Whenever I asked for an estimated completion time, they claimed they were waiting on parts, yet they couldn't even provide a tracking number when asked. Wasted Fuel & Negligence: On top of the tire pressure oversight, my car was returned with a noticeably lower fuel level after sitting idle and being moved around their lot for over a month. They claim to offer quality service and strict inspection procedures, but charging for post-repair diagnostics without even noticing a bright yellow dashboard warning light proves it’s all empty talk. Save yourself the time, money, and headache—take your vehicle somewhere else!

Greg and Katrina were not only very helpful and listened... they promised, they delivered... they were very nice and personable. My classic toaster 2006 Scion xB was in a crash and when these guys were done with it.. it looked like a brand new car. My white car was immaculately cleaned and detailed. If only they do performance tuning, I wouldn't go to any other shop for my engine needs. Thank you Millen for making my baby shine... and as Katrina described it... "it is on fire"!!!

Бизнес ответил в Google · 14 июля 2026

Came here at the recommendation of my brother, who is a mechanic at another shop that works with these folks often and sings high praises of their work ethic. Greg and the team fought tooth and nail to get my repair at a price where insurance wasn't tempted to just consider my car totaled. Team is communicative and friendly. Thank you!

Бизнес ответил в Google · 11 июля 2026