Dallas Motors

Diego es el mejor , una persona honesta siempre dispuesto a ayudar gracias Diego

Got the paperwork done quick and service was great. Happy with my purchase.

When I got to the car lot, they told me that they only accepted cash so I had to go and get $1000 in cash for the down payment and they did not give me a receipt. The car was so dirty. It was not evident that the paint did not match. The driver's seat kept vibrating continually. I have been driving Cadillacs since the 80's, so when the owner told me, these problems were somehow my fault did not work for me. I know Cadillacs.The car pulled to the right into the left, which suggested that it had alignment issues. When I reported these issues to the dealership, they refused to tow the car back to the dealership. They also refused to give me a ride if I brought the car back. I wound up, towing the car back to the dealership at my expense. Now they are not answering my calls and I have called three numbers. And view of all of this I wanted my thousand dollar down payment back. They gave me $500.00. I am 75 and I’ve had plenty of cars, but I’ve never gone through a sale like this. In addition to that, I had to wait in the dealership approximately four hours before the deal was even completed. If you are planning to buy a car from this dealership, dot all your i’s and cross all your t’s before driving off their lot because they do not standby their cars or their cars. At least they did not do it for me. However, the down payment is recorded on the original loan and bill of sale. That evening the car started having problems (pulling to the right and left, seat vibrating continuously, car was sold so dirty that I could not see that the paint didn't match.  It would also suddenly stop, the engine would cut off and I'd have to restart it. When I asked about the missing front license plate, I was told I'd have to lay it on the dash until I could go to a dealership and have it put on.) I, then contacted my Allstate Roadside service and had the tow scheduled on 6-36. The car was towed back to the car lot on 6-27. I did not have the use of the car for 8 hours! They told me I drove the car 150 miles and showed me an odometer reading. I don't know where they got they got the odometer reading. I drove the car 33.3 miles home. It was giving me too many problems for me to have driven it 150 miles.